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The Lash Spa · Varsity Lakes

Frequently Asked Questions

Client speaking with a salon team member about lash treatments

How do I choose a lash set?

If you are new to extensions, start with the look you want: subtle definition, more fullness or something in between. You can browse our lash extension options or call us on (07) 5689 1919. Your artist will check your natural lashes and talk through the style before application.

Does applying lash extensions hurt?

The appointment should feel comfortable. Many clients rest during treatment. If you feel pulling, stinging or any other discomfort, tell your artist straight away.

Are lash extensions suitable for mature clients?

Age does not decide the style. Your artist will look at your natural lashes, eye shape and the finish you prefer, then recommend a set that suits you.

Can lash extensions damage natural lashes?

Lash health depends on the weight and application of the set, how it is maintained, and how extensions are removed. We do not promise that damage can never occur. Your artist can assess your natural lashes and recommend a suitable style or a pause from extensions if needed. Please do not pull off extensions at home; professional removal is available.

How do I care for my extensions?

Clean the lash line as your artist shows you, avoid oily products around it, and be gentle when drying your face. You will receive aftercare guidance for your set. Our lash aftercare guide covers the basics between visits.

How long will my extensions last?

Natural lashes shed and regrow, so retention varies. Your artist can suggest an infill interval based on your set and how it wears. If the set has grown out or feels uncomfortable, contact the salon before trying to remove it yourself.

What else can I book?

Alongside lash extensions, we offer lash lifts, brow sculpting and brow lamination. See the service and price overview to compare options.

How do I book or ask a question?

Use our online booking page to see availability, or call (07) 5689 1919 if you would like help choosing. We are at Shop 8/220 Varsity Parade, Varsity Lakes.