Lash Extension FAQ's

There are certain question we get asked every single week, and sometimes everyday, so we made this FAQ section to help explain things more easily.

How Do I Take Care Of My Extensions?

After your first appointment, we’ll give you a bottle of our special Lash Spa cleanser – use it every 2-3 days to clean them thoroughly.

You should read through our full aftercare guide here (it’s a short read)

Make sure you don’t get them wet for at least 24 hours after application. This includes showering. If you do it will cause the bond of the glue to weaken and the extensions will fall out.

  • Don’t pull at them or rub your eyes.
  • Don’t use any products that contain oil. This means mascara, but also any facial cleaners or moisturisers – using these can loosen the bond of the glue.

Check out this video I made on lash aftercare to get the full scoop!

How Long Do They Last?
This varies on how long your natural lashes will last (we humans lose and regrow eyelashes constantly) – But as a general rule they last around 4 weeks.

If you’d like to keep your eyelash extensions indefinitely, you can maintain them by coming in for “infills” every 2-4 weeks.

An infill is a touch-up appointment to refresh your extensions and make them look brand new again. It doesn’t take as long or cost as much as the original set – it simply replaces the lashes that have fallen out over time so that your extensions always look perfect.

Can Extensions Damage My Natural Lashes?

They certainly can if you don’t go to someone qualified to do your extensions. This will never happen at The Lash Spa.

Unqualified or unskilled “technicians” can use too much glue or even use the wrong type of glue (cheap glue not suited to the humidity in your area). We use the highest quality glues available and would never risk your health with inferior products.

We only apply one extension to one natural lash, so you will never feel discomfort or get early lash fall (which can happen if your natural lashes get glued together, or heavy extensions are used). Our extensions will simply fall out as your natural lashes shed and regrow. 

How Long Does The Application Take?

The initial full set appointment takes roughly 60 minutes (you’ll probably fall asleep for some of it – most clients do!).

Infills take around 30 minutes and you have the option of adding a ‘lash boost’ which takes another 15 minutes.

Keep in mind that our application is much faster than some salons because we have highly trained lash techs who do this all day every day and build up speed gradually. Plus we use very high-quality fast drying lash glue, so where most salons use an 8-second drying glue which is cheaper and more suited to beginner lash tech’s (these salons often take up to 3 hours to do a full set of extensions), we use a 0.5 to 1-second glue which takes much more skill to use correctly because the extensions need to be placed perfectly, but obviously speeds up the application significantly.

Are Eyelash Extensions Right For Me?

Our clients are women of all ages, from mums to corporate clients and students. They’re the perfect solution for those who want to roll out of bed looking gorgeous – without spending too much time doing makeup!

Keep in mind that lash extensions may not be for everyone – especially if you have had the following:

  • an allergic reaction to gel pads or eyelash extension adhesive before
  • sensitive eyes e.g. they often swell, itch, water
    have an eye infection or medical condition that affects your lash and eye health
  • have recently had eye surgery/cosmetic eye treatments – eg. eyeliner tattoo, lash perm, LASIK
  • cannot lie still on your back for a long time for example pregnancy or those with back problems. Some adjustment is ok, but since the application is incredibly precise we need long periods of total stillness.
  • are unable to follow the advised aftercare e.g. you aren’t willing to switch to oil-free eye products or absolutely must shower within the first 24 hours. We do everything in our power to make sure your lashes last – but half of the equation is keeping them dry for 24 hours and cleaning them every  few days.
How Do I Choose The Style That Suits Me Best?

If you’re not sure which style to get, we’ll have a talk about the look you’re after at your appointment during your consultation. Your lash expert will make recommendations based on your eye shape, current lashes and how natural or dramatic you’d like them to be – everyone is different and we understand that, so if you want a very natural look we can definitely provide that, or if you want them to stand out from across a room, we can do that too!

How Do I Prepare My Natural Lashes Before My Appointment?

Please arrive at the appointment without any eye makeup on – If you’re a regular mascara wearer, please give your lashes a deep clean at home – doing it in salon takes time which isn’t built into your appointment.

Also, ensure you don’t need to go swimming or in a spa/sauna for at least 24 hours after the appointment, and it’s best to shower pre-appointment because you can’t shower for at least 24 after the application (if you shower before that your extensions WILL fall out) – I know that can be tough for some people who shower twice daily, but that’s the price of amazing lashes!

Sound Like You?

Book an appointment to unleash your lashes today

07 5689 1919

Shop 8/220 Varsity Parade,
Varsity Lakes
QLD 4227