Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
Nikita was so lovely and did a fantastic job creating the lashes of my dreams!! Stunning salon and great service, wow!
Loved my first lash experience. Felt like a Queen. Lilli did a great job explaining everything and even fixed my brows. Thank you Lilli
Lilli was so lovely and made the whole experience super comfortable 😊. She did such an amazing job on my brows—I’m so happy with how they turned out! ✨ Her attention to detail and friendly vibe made the appointment so enjoyable. I can’t wait to go back! ❤️
Had a lash lift and tint done by Axane. Experience was lovely and results were amazing. Will definitely be back to have the service again.
Response from the owner: Thank you so much! We are so glad you enjoyed your experience with Axane and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
Lilli is amazing! I hadn’t had my brows done in over 12 months and she was fantastic! She did an exceptional job and gave me some great recommendations. Plus I loved all the extra perks added on to my service. I’ll be back ✨
Response from the owner: Thank you so much for taking the time to write this lovely 5 star review Kristy! We are so glad you enjoyed your experience with Lilli and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
I had an absolutely amazing experience at The Lash Spa with my lash tech, Sian. She did an incredible job on my lashes, and I must say, they are the best lashes I've ever had! Sian showed such care and consideration throughout the process, making me feel like a VIP. The attention to detail and the quality of the lashes were outstanding. I couldn't be happier with the result. Thank you, Sian, for giving me such a wonderful lash experience!
Response from the owner: Thank you Renee for this wonderful review! We are absolutely thrilled to hear that you had such a great experience with Sian. We are so happy to hear that you felt like a VIP - we want nothing less than the best for our beautiful clients! We apprecieate your kind words and can't wait to have you in the salon again soon. Lots of love, The Lash Spa x
Response from the owner: Thanks Maddi! ⭐🌸⭐🌸
Thank you, Yuri for your wonderful service and lovely demeanour. You always make my day better coming in to see you.
Response from the owner: Thank you for your lovely review Bec! We're so glad you had such a wonderful experience with Yumi. We look forward to seeing you again soon! Love, The Lash Spa Team x
Best on the GC for Lashes!!
Response from the owner: Thank you jasmine! Looking forward to seeing you again soon! 🌸⭐🌸⭐🌸
Keah did an amazing job!!
Response from the owner: Thank you Antonia, isnt Keah the best! Look forward to seeing you again soon!The Lash Spa team x
Yumi is very professional and an excellent beauty therapist.. I look forward to our fortnightly appointments in the beautiful Lash Spa .Always a lovely place to visit.A+++ Kat =^..^=
Response from the owner: Thank you Kat! we are so glad you enjoyed your treatement with the amazing Lilli and we are looking forward to seeing you again soon. Love, The Lash Spa Team xxx 🌸🌸🌸
I usually see Jemma ( The lash tech queen ) I had to re book today with Kasea and she did an amazing job. She will be my back up lash lady in the future.
Response from the owner: Thank you for leaving this review for us Alexis! We look forward to seeing you every few weeks for your max volume lashes. They suit you so much! We are very appreciative of your constant support and loyalty and look forward to seeing you in the New Year. Thanks again! Melissa - The Lash Spa 🌸
From the moment you walk in the door, to the moment you leave, it is the most relaxing experience. You are made to feel pampered and special with the foot soak, drink, and gift bag while you await your stylist 👸 then, the little video while sipping on iced tea , and another little gift, before your service, is a sweet little touch!I got my brows laminated, styled and tinted, and the new client special with the collagen mask and lip 👄 mask !
Response from the owner: Thank you so much for taking the time to write this lovely 5 star review Kristie! We are so glad you enjoyed your experience and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
Got my lashes done today at The Lash Spa with Juana, and it was amazing! She was so attentive and made me feel super comfortable the whole time. The salon has such a relaxing vibe, and the experience overall was just beyond words. Definitely makes you want to come back. Thanks for the great work!
Response from the owner: Thank you so much for taking the time to write this lovely 5 star review Dani! We are so glad you enjoyed your experience with Juana and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
Such lovely people do such an excellent job
Response from the owner: Thank you Carly! ⭐⭐⭐⭐⭐
Extremely nice staff, customer service is amazing. They gave me a free foot spa, facial and hand massage. Honestly the most relaxed i’ve ever been. The sweet lady that did my lash extensions was super nice and careful while doing my lashes. So relaxing i fell asleep. 100% i recommend this place, the price is so worth it!
Response from the owner: Thank you so much for taking the time to write this lovely 5 star review Ella! We are so glad you enjoyed your experience and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
Response from the owner: Thank you Summah! 🌸⭐🌸⭐
What a wonderful relaxing experience at the lash spa from the moment you walk in the door.Axane is an absolute sweetheart and did an amazing job on my lashes , I have beautiful lashes, Thanks Axane for your advice picking the perfect lash for the natural looking lashes I wanted xx
Response from the owner: Thank you so much for taking the time to write this lovely 5 star review Vanessa! We are so glad you enjoyed your experience with Axane and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
What an experience ❤️ it was magical ❤️Kasea was amazing - knowledgeable and friendly. So happy with my new lashes. I definitely will be returning.
Response from the owner: Thank you Chelzie! We are so glad you enjoyed your experience with Kasea and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Best brows ever! Kyna did an incredible job and the entire experience was really enjoyable. The entire place is so welcoming and vibes are immaculate. Can't wait to go back again for more beauty treatments!
Response from the owner: Thank you so miuch for taking the time to write this lovely review Georgia! We are so you enjoyed your experience with Kyna and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
Axane is such a lovely lady. She did a fantastic job with my eyebrows , gave some great advice and was more than happy to discuss some things with me.Such a kind lady, great experience.Thankyou Axane xx
Response from the owner: Thank you for your ⭐⭐⭐⭐⭐ stars, Jessie! 🥰 It's so kind of you to take the time to give us positive feedback! ✨ We love making you smile and giving you beautiful brows and lashes. 💖 It makes our day to know you trust us with your lashes! 🤗 Thanks again and we can't wait to see you soon! 🌸 The Lash Spa
What a beautiful salon, above and beyond service and attention to detail in the work they do! Juana was my lash technician and she was an absolute gem and my lashes look so fab! They have my business from here on and I will be back for sure. Just incredible!
Response from the owner: Thank you so miuch for taking the time to write this lovely review Jess! We are so you enjoyed your experience and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
Such a beautiful experience! Right from when I walked in the door! I had the lashes plus the extra pamper pack! Ibooked back in for the same thing!Had juana today and it was fantastic she even fitted in an eyebrow wax!
Response from the owner: Thank you for the 5 stars Kathryn ⭐⭐⭐⭐⭐ we are so glad you enjoyed being pampered! we really appreciate the 5 star review! We look forward to seeing you again soon - The Lash Spa 💮
Sian looked after me today during my lash appointment and she did a fantastic job.My lashes are nice and full again and thoroughly enjoyed the mini facial.Thank you!
Response from the owner: Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
I was BLOWN away by this place! Excellent service, attentive friendly staff who go above and beyond to give you the best experience possible. Yuzuka took amazing care of me getting my brows done and couldn’t be happier with the results. Will be coming back !!!
Response from the owner: Thank you so miuch for taking the time to write this lovely review Alexandra! We are so you enjoyed your experience and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
I recently visited The Lash Spa for the first time and had the pleasure of being serviced by Yumi-san. As a first-time customer, I was beyond impressed with her exceptional service. From the moment I arrived, Yumi-san’s warm welcome made me feel comfortable and completely at ease.She patiently explained the different eyelash styles and guided me in selecting the perfect one based on my eye condition and preferences. Her expertise and attention to detail were evident throughout the process. The application was incredibly smooth and relaxing—I felt at ease the entire time. She absolutely deserves a 5/5 FIVE STAR rating!The results exceeded my expectations! My eyelashes look stunning, and I genuinely feel like I look seven times more beautiful. I couldn’t be happier with the experience.I’ll definitely be returning to The Lash Spa and won’t hesitate to recommend Yumi-san and the team to my friends. Thank you for such fantastic service and a wonderful experience—I’m a very happy customer!
Response from the owner: Thank you so miuch for taking the time to write this lovely review! We are so you enjoyed your experience with Yumi and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
Sian was amazing! The service provided by both her and the team from the moment I walked into the salon was excellent. A true display of what great customer service is, thank you ladies
Response from the owner: Thank you for the 5 stars Emma ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
juana did an incredible job tonight, thank k you so much!
Response from the owner: Thank you Poppy!!! It's always a pleasure having you in salon. Thank you for your endless support - it means the world to us! Love,The Lash Spa Team x
Lovely natural lashes I’m very happy. Thanks keah.
Response from the owner: Thank you for the 5 stars Cindy ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
the entire experience at lash spa is brilliant.. Mayumi was professional and thorough.. so relaxing
Response from the owner: Thank you for the 5 stars Ingrid! ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! We look forward to seeing you again soon - The Lash Spa 💮
This is my first visit to The Lash Spa. And it was not just an appointment, it is an experience in itself! From the moment you walked in, all the staff were very welcoming and friendly.It started off with a complimentary foot soak, so refreshing. They also throw in a complimentary hot towel facial with rose quartz face roller and mask! Halfway through my treatment, I also got a soothing hand massage.Yuzuka is very professional and caring at the same time. She guide me through the different options for the lashes that will suit me. During the application, she was so meticulous and thorough. The final product is an art! My daughter could not even tell that I had my eyelashes done, looks so natural, it was the best one yet. Thank you Yuzuka, you're amazing. Definitely my new go to place.
Response from the owner: Thank you so miuch for taking the time to write this lovely review Anggre! We are so you enjoyed your experience with Yuzuka and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
This was my first time attending The Lash Spa in Varsity Lakes today (recommended by a friend). What an amazing experiences, from the second you walk in the door, Juana - my therapist was fantastic , friendly and very helpful. My lashes look amazing , if I do say so myself .Highly recommend.
Response from the owner: Thank you so miuch for taking the time to write this lovely review Debbie! We are so you enjoyed your experience with Juana and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
This was my first ever lash lift and tint, Sian was amazing, made me feel so comfortable and let me know what she was doing throughout the entire process. My lashes look incredible!
Response from the owner: Thank you so miuch for taking the time to write this lovely review Merinda! We are so you enjoyed your experience with Sian and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
Absolutely loved my visit to The Lash Spa today. The professionalism and hospitality extended was like no other. I have not experienced customer service like this for a very long time. All the little complimentary extras received and Juana’s kind and considerate nature, coupled with her expertise, made for a truly enjoyable experience. I’m looking forward to my next visit.
Response from the owner: Thank you so miuch for taking the time to write this lovely review Melissa! We are so you enjoyed your experience with Juana and we can't wait to see you again soon. Love, The Lash Spa Team xx 🌸⭐🌸⭐
An exceptional experience- thoroughly recommend!
Response from the owner: Thank you Kylee! Looking forward to seeing you again soon 🌸⭐🌸⭐
I have been coming here for years! The experience keeps getting better and better!
Response from the owner: Thank you so much Jess! 🌸⭐🌸⭐
Juana was amazing. I now have lovely full brows. Miracle worker
Response from the owner: Thank you Monique! We are so glad you enjoyed your experience with Juana and we can't wait ot see you again soon. Love, The lash Spa Team xx 🌸⭐🌸⭐
The Lash Spa is probably the best place I’ve visited for a beauty treatment. Upon walking in, we were greeted with a complimentary foot soak and mocktails, and everyone was so lovely.My lash technician, Sian, was so amazing and light-handed, and she made sure we were both on the same page with everything before starting the treatment and was so accomodating at the end.I have never felt more beautiful after leaving and I’ll definitely be back!
Response from the owner: Thank you for the 5 stars Jenny ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service with beautiful Sian and we really appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
A lovely relaxing appointment. Thank you Axane
Response from the owner: Thank you so much for your time to leave this 5 star review Rachael! We look forward to seeing you again soon.The Lash Spa team x
The lash spa goes above and beyond to give complete customer satisfaction. Kyna delivered in point to my requirements.
Response from the owner: Thank you so much Shahn! We are so glad you enjoyed your treatement with Kyna and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Eyelash done by Axane was so good thank you I will come back 🌼
Response from the owner: Thnak you so much Elise, Can't wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
As always the best experience having my eyebrow shaping with Keah. She is a perfectionist, and I wouldn’t go anywhere else for my brows.
Response from the owner: Thank you so much Tanya! we are so glad you enjoyed your treatement with Keah and we can't wait to see you again soon. Love, The Lash Spa xx 🌸🌸🌸🌸
I had the most incredible experience with Axane! These are without a doubt the best lashes I’ve ever had, and the entire treatment was absolutely flawless. From the moment I walked in, the atmosphere was so magical—it felt like stepping into a dream. The lash bar was beautifully designed, making me feel like a true princess!Axane herself looked like a real-life doll and was so kind and professional. She went above and beyond to make sure I was comfortable, offering me a complimentary foot soak, lash shampoo, and a drink of my choice. The experience was made even more amazing with a relaxing massage while my lashes were being done.I’ve never felt so pampered, and the results were absolutely perfect. If you’re looking for the best lash salon ever, I can’t recommend Axane enough. I’ll definitely be back! 🌟
Response from the owner: Thank you for taking the time to write this lovely 5 star review Rose! We appreciate your kind words and we are so glad you enjoyed your experience with Axanne! Looking forward to seeing you again soon. Love The Lash Spa Team xx 🌸⭐🌸⭐
An amazingly indulgent experience
Response from the owner: Hi Jody, it was a pleasure to meet you and to give you confidence with your new lashes. Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Looking forward to seeing you at your next visit. Love, Mel & The Lash Spa Team 🌸
Such a lovely place and beautiful people and Yumi is absolutely fabulous
Response from the owner: Thank you Margaret! It was lovely having you in today - your lashes looked amazing! We can't wait to welcome you again for your infill.Love, The Lash Spa Team x
Sian was so lovely! Helped me achieve my desired lashes! Great service, beautiful salon
Response from the owner: Thank you Claire! we are so glad you enjoyed your treatement with Sian and we are looking forward to seeing you again soon. Love The Lash Spa Team xxx 🌸🌸🌸
I always love my time with Keah at The Lash Spa! Perfect Lashes - a serene experience !
Response from the owner: Thank you for your ⭐⭐⭐⭐⭐ stars, Kat! 🥰 It's so kind of you to take the time to give us positive feedback! ✨ We love making you smile and giving you beautiful brows and lashes. 💖 It makes our day to know you trust us with your lashes! 🤗 Thanks again and we can't wait to see you soon! 🌸 The Lash Spa
Juana was my eye lash tech and she was amazing. Although I only got my eyelashes done l left the Salon feeling a million bucks. Keep that up ladies and you have me for life 👍💖
Response from the owner: Thank you so much Deborah! We are so glad you enjoyed your treatement with Juana and we are looking forward to seeing you again soon. Love The Lash Spa Team xxx 🌸🌸🌸
One of my favourite places for R&R on the GC! And I came out with fresh new lashes every time! Thanks Sian and The Lash Spa for such a divine experience every visit!
Response from the owner: Thank you so much Melissa! 🌸⭐🌸⭐🌸
Ally was lovely, listened to my preferences and delivered. I’ve already made my next appointment with her.
Response from the owner: Thank you so much for your time to leave this 5 star review Bernadette! We are so glad you enjoyed your experience with Ally and we look forward to seeing you again soon! The Lash Spa team x
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa takes a lot of pride in their work & it’s such a beautiful space. Highly recommend!
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
I had my lashes done here 3 weeks ago and just had my first refill today, and they are just as good as the first time if not better! Will definitely continue to come back as I love them! Thank you so much Melissa!! ☺️
