Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 710 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
I have been going to the Lash Spa every 3 weeks since December last year, and I absolutely love my sessions. My lash tech Cassie is always so sweet,... gentle and her work is amazing. I always walk out of this place feeling like I’ve been at a day spa for the day, I highly recommend it if you want to treat yourself!read more
Georgia was really fun and easy to talk to, making the experience very comfortable and enjoyable. She did a beautiful job on my lashes. I will... definitely be returning !!read more
From the meet and greet to my lash extensions everything was fabulous ! My first visit at this beautiful spa and it wasn’t just the decor and... setting that stood out but all the staff had a really professional and friendly manner about them. Thanks Georgia for interpreting what I wanted, I couldn’t be more happier with my first visit 💖read more
I booked an appointment with The Lash Spa on a Friday evening managed to get an appointment for Saturday morning. The experience in the spa is beyond... amazing. All the extra details and pampering doesn’t go unnoticed. I was booked with Sian who was lovely, professional & did an amazing job. Very happy with the service and I have been telling anyone who will listen about how great it was.read more
The customer service from start to finish cannot be compared… getting my lashes done has gone from a self-maintenance appointment to an experience I... look forward to every two weeks! Sia always does a phenomenal job and I walk out relaxed, pampered, and with beautiful lashes every time. Simply the best! ♥️read more
As always, Yumi is perfection. From the service/care I receive to the end result of my lashes. I haven’t seen Yumi in a while as our work schedules... don’t often line up anymore, so today was an absolute delight.She’s always so friendly, positive and gentle.read more
Sia is absolutely amazing!! I always leave my appointments so impressed at how perfect my lashes are! She is so very skilled in what she does and a... lovely person, thank you Sia!!read more
I highly recommend the Lash spa. Holly is a genius at lashes and has listened and helped me get the look I was after. Thank you Holly you’re the... best!!read more
Absolutely amazing, beautiful salon, wonderful service and my lashes were beautiful once finished, I was seen by Holly and I cannot recommend her... enough, she ensured I had an even finish I was happy with and also holds such a genuine, down to earth energy to be around whilst during your appointment. Wether I was having conversation or not with Holly, I felt at ease during my entire appointment.read more
I look forward to every appointment and Jemma is amazing. From the moment I walk in the door to when I walk out the whole experience is beautiful and... Jemma exceeds my expectations every time and knows exactly what I want.read more
I always book Yumi bc she is very skilled at her profession, is polite and friendly, always on time and a beautiful caring lady who makes sure you... are comfortable at all times.read more
Absolutely love lash spa always a relaxing and amazing time. Cassie did my lashes and it was my first time getting them done and they look amazing... defintely will be going back to her!read more
Cassie was so lovely and professional. She was very gentle and it was so relaxing after a very busy day that I fell asleep. Makes me realise why I... love coming to the Lash Spa…read more
I have never had lashes, so was a bit (lot) nervous that I wouldn’t like them. I LOVE them. They look so natural and the experience at lash spa was... above and beyond what I expected and so relaxing. Definitely recommend spoiling yourself here!read more
Keah is a top tier lash artist! I am always extremely happy walking out of my appointments. From the moment you lay down, you’re relaxed (in my case,... asleep), she nails the brief every time and the retention is incredible. I could not recommend her any higher!read more
I’ve been getting lash extensions for over 10 years and this is by far the best salon I’ve been to. The atmosphere is lovely and Holly always does an... amazing job. I tend to go for a more natural look and she nails it every time. Highly recommend Holly & the lash sparead more
The lash spa is a really luxurious salon to visit. Always get brilliant service. Would recommend to anyone. Cassie my lash therapist is really good,... my lashes look wonderful.read more
From the moment I walked in I felt welcome & was warmly greeted with a beverage & made to feel I was in another world & special, not just another... customer. The glass of bubbly, selection of sweet treats & hot, scented foot soak at the finish, topped off an altogether very pleasant experience. The serenity, calming atmosphere & music, tasteful decor & genuinely friendly & attentive staff & owner have convinced me to come back again to this lovely retreat.read more
Sia provided exceptional service as my beauty therapist today. I wholeheartedly recommend her to anyone seeking a professional and friendly... experience. She took great care of me and executed the beauty treatments with skill and excellence. I will certainly be returning as a satisfied customer.Anitaread more
Was always very nervous to get my lashes done but Sia made the experience so fun and answered any questions I had & made me feel at ease. Would... highly recommend seeing Sia!read more
Thanks Sia so much, it is my first time do the lash extensions in Australia, very good experience, the atmosphere is amazing as well, highly... recommend ☺️read more
This is my first time at The Lash Spa. I was truly spoilt from my first step inside and completely pampered from head to foot (literally). Yumi did... my lashes and she was so lovely and welcoming to be with. I am so happy with the service and my gorgeous lashes. Thank you Yumi and The Lash Spa. I will be back🌸read more
I adore visiting the lash spa, not just for Carly's skilled touch on my eyelashes but also for the serene atmosphere. Sipping on a lychee mocktail... upon arrival adds to the delightful experience. The entire team is warm and inviting, and Carly, in particular, is not only lovely but also exceptionally talented. Her work on my eyelashes is consistently fantastic, making each visit a delightful and pampering experience.read more
Sooo happy with this experience. As a first time lash extension baby I was hesitant to get them but I finally did and I'm glad I chose the lash spa... after intense googling and interrogation of friends. Abby is amazing and works so lightly I swear I fell asleep 3 times. I felt like a completely new person afterwards and I can't recommend this business enough. My only problem now is I'm certainly addicted to this look so I'll be back ladies 😅. My recommendation would be go deluxe!! Worth every bit.read more
Great experience! I had an issue with my lashes first time but this was rectified quickly (and was not charged!) and I’m so happy with my lashes. My... consult was much more thorough and Holly’s attention to detail was amazing.read more
Hi I had an infill done with Sia today and it was an amazing experience. Not only does she do an impeccable job but she’s so much fun the time flys... by. If your wanting a full set or infill I highly recommend Sia.read more
Can I just say absolutely wow!If you’re after the real VIP beauty treatment then The Lash Spa is for you!Upon arrival I was welcomed with nothing... but genuine and professional service from the ladies at the front desk.Foot soak upon arrival and choice of beverage for you before your appointment.Thankyou to Keah who was nothing less of wonderful. The attention to detail and care she had for my wants and needs for my lashes after some pretty shocking experiences in the past from other places really made my day today! Not to mention the lip wax and hand massage! Thankyou Keah and team, I love my set!!💕The owners definitely take great pride in their business and presentation, it didn’t go unnoticed. Thankyou for your perfect service and beautiful displays. Will be back! 🤩🎆read more
Carly is an amazing lash technician. She is so very caring and respectful to her clients . I love my appointments with Carly . It was lovely to meet... the beautiful Melissa today , and she also looked after me very well . Thank you ladies for providing such a nurturing and pampering environment at The Lash Spa .read more
Second appointment at the lash spa today with Keah and it is always such a delight and relaxing experience! She is always very thoughtful and... extremely soft with the way she works which makes you look forward to the next appointment for a nice “me time”! Thanks Keahread more
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the... staff are so nice.Highly recommend these girls!read more
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to... the experience! Grace and Carly, also give the best reception 😊read more
Thank you again to the lovely Vilde ❤️ .. I’m just so happy and over the moon with my eyelash extensions and beautiful tinted eyebrows... .. She is so professional .. won’t be going anywhere else ⭐️⭐️read more
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes... absolutely PERFECT! Thank you so much💗read more
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the... music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else Xread more
Honestly couldn’t recommend Keah at The Lash Spa more highly! She does such an amazing job and genuinely cares about your lash health! I couldn’t ask... for more stunning lashes! Love coming here!read more
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated... like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤read more
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you... so much, I’m so happy with my lashes. 💕read more
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel... like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨read more
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my... lashes they look so natural, Thankyou ��read more
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect... thanks guys see you next time 💕💕💕read more
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in... jars, the treatment bed is by the warm and sunny window. It's just such a treat. This was my first time having my lashes done as a birthday treat to myself and I'm hooked. Can't wait to come back again! Thank you so muchread more
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me... lots of great advice on how to keep my lashes looking great. Can’t recommend enough!read more
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful.... Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xxread more
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival.... Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!read more
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform. The reviews are right.... Thank you Melissa, can not be happier with my lashes.read more