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Where the Gold Coast comes for refined lashes and brows, finished to perfection.

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Client Reviews for The Lash Spa Gold Coast

Choosing a lash or brow salon is personal. You want beautiful results, but you also want to feel comfortable, cared for, and confident that your natural lashes and brows are being treated properly.

The reviews below are pulled in live from our review platforms, so you can read what clients are saying about their experience at The Lash Spa in Varsity Lakes.

Lash Spa Reviews Gold Coast

Reviews From Around The Web

With 1,640+ Google reviews, plus Facebook reviews and independent features across the Gold Coast, The Lash Spa has become one of Australia’s most-reviewed lash and brow salons.

You may also see The Lash Spa mentioned by publications such as The Urban List, 90.9 Sea FM, and QT Hotels.

Browse the live reviews below, then book when you’re ready to experience The Lash Spa for yourself.

Tinna
2 days ago
very respectful , best lashes I've ever had and so relaxing
Response from the owner:Tinna, thanks for sharing this. We're glad your lashes have made such an impression, and that you could properly switch off while we worked.
Melissa Bergan
1 week ago
This was my first visit and it more than exceeded my expectations. The team were so warm and welcoming and the complementary mocktail and hand massage were absolutely divine. I’m loving my new lashes and wish I found you guys sooner x
Response from the owner:Melissa, what a lovely note after your first visit. The mocktail and hand massage are such a nice start, and we're glad you left feeling good about your lashes.
Angela Banfield
2 weeks ago
Very good experience 👌
Response from the owner:Angela, it's good to hear you enjoyed your visit. Thank you for taking a moment to leave us a review.
Tanya Wells
2 weeks ago
What a perfect way to end the week. Love my lash lift and tint. Already booked my next appointment xx
Response from the owner:Tanya, we're glad a lash lift and tint was just the thing to round off your week. Thanks for taking the time to leave us a note.
My first time with Yumi and she was excellent! Lovely personality, soft spoken, very polite and did a professional job. Looking forward to be back soon! 5⭐️
Response from the owner:Thank you so much! We can't wait to see you again soon and appreciate you trusting us 💞
I always love my lashes after coming here. It honestly doesn’t matter which artist I book with, I’m always happy with the result. They’re all so precise and somehow manage to do an amazing job without it taking forever. The salon itself has such a lovely, relaxing atmosphere (and smells beautiful!). Everyone is so nice and makes you feel really looked after. It feels luxurious without being over the top, and I always leave feeling like I’ve been properly pampered. Definitely my go-to place for lashes!
Response from the owner:Agnieszka, thank you for coming back to us for your lashes. Knowing you can feel confident with whoever you book with is such a lovely thing to read.
Kez Douglas
4 weeks ago
"I was so happy with the whole experience, thank you!!"
Response from the owner:Kez, thanks for taking the time to leave this. We appreciate you choosing The Lash Spa and sharing such a kind note with us.
Aimee Matthews
4 weeks ago
If I could go higher than 5, I would. My first time and I will definitely be coming back. An amazing experience, thank you so much!
Response from the owner:Aimee, thanks for giving us a try on your first visit. We're glad it felt like a place you'd choose again, and appreciate you taking the time to write this.
Was a wonderful experience. I love how my lashes turned out and we had lovely chats. Highly recommend 🙂
Response from the owner:Iliana, we're glad you left happy with your lashes. Thanks for recommending us and for mentioning the lovely chats along the way.
Izzy Kathryn
4 weeks ago
Response from the owner:Izzy, thanks for the five stars. It was kind of you to leave a rating for the team.
Georgia Gick
1 month ago
The beautiful team at The Lash Spa are seriously amazing! From the moment you walk in, you’re surrounded by a calm luxurious environment, everyone is so lovely and kind. When I went for my first appointment I was a little bit nervous as the salon has a real luxury feel, but the manager was so kind to me, walked me through everything, and it was a great experience and excellent service. I seriously couldn’t recommend them enough. My lashes always last so well and I know I can confidently see any of the girls and have a quality treatment. The value for money is also exceptional. You can tell they as a business really care about investing in a luxury experience for their clients. Thankyou to the whole team at The Lash Spa for being a safe, calm space for so many ladies and I look forward to my next appointment!!
Response from the owner:Georgia, thanks for sharing the nerves you felt before coming in. We're glad the manager took time to guide you through the visit and help you settle in.
Sierra Mandranis
1 month ago
I have just started visiting the lash spa.what a beautiful place it is.if you enjoy the full pamper experience its for you.the atmosphere is just so nice.the ladies are all so lovely. Everytime I come on I feel welcome. special mention to Carly on front desk always so lovely and bright. I had a minor set back with my lashes,I called up and the ladies were happy to rectify no questions asked. I have found my new lash shop.to the warm comfy beds,the relaxation.is heaven. Thankyou to all the beautiful ladies for looking after me and me leaving always feeling relaxed and with the lashes to match 😀
Response from the owner:Sierra, thank you for writing this and for mentioning Carly. We're glad the salon has become a place where you can relax and enjoy your lashes.
Olivia Rose
1 month ago
Response from the owner:Olivia, thank you for your rating. We really appreciate it.
5 stars / more if I could! I have tried waxing, plucking, tinting, dying, threading, microblading and brow tattooing, all while the perfect brow sculpt was available at The Lash Spa! The salon is like a day spa and my artist, Jemma, is amazing, so there’s no looking back! ☺️ Thank you / A+!
Response from the owner:Michelle, thank you for such a thoughtful review. Jemma will love knowing your brow sculpt has become the one you keep coming back to, and we’re so glad the calm salon setting makes each visit feel like a proper little reset. ☺️
Claudia Aguiar
2 months ago
My daughter had a birthday party at The Lash Spa and I can’t possibly thank Melissa the girls enough ! It was absolutely fantastic and every little detail was impeccable for a princess pampering session. We loved everything and highly recommend this stunning place for your services but also for the caring and outstanding caring and services . I have been going there for a long time and I am so happy to have this amazing place on the Gold Coast ! 🌸🌸🌸🌸🌸
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Claudia, it was so lovely to be part of your daughter’s birthday celebration. We’re so glad the little details came together for her princess pampering, and after all these years, your support still means a lot to the team. 🌸
Vickie Read
2 months ago
“Absolutely amazing experience at Lash Spa! From the moment I walked in, it felt like I was stepping into an upmarket day spa. The atmosphere was beautiful, relaxing and luxurious, and the service was incredible. I felt so pampered and walked out feeling amazing. I couldn’t recommend Lash Spa highly enough — 5 stars all the way! ✨”
Response from the owner:Vickie, thank you for taking the time to leave such a generous review. It was lovely having you in for your lashes and brows, and we’re so pleased the calm feel of the salon made your visit such a treat. ✨
Vanessa M
2 months ago
So happy to have found such a great salon to get my lashes done after recently moving to the area. Great quality, long lasting lashes and the service is amazing. Would highly recommend
Response from the owner:Welcome to the neighbourhood, Vanessa. We’re so glad you found us, and hope your lashes keep making mornings that little bit easier. Thanks for recommending us.
Antoinetta Louise
2 months ago
Such lovely, genuinely kind service and a perfect lash result as always. Particular thanks to Carly for being so kind and fitting me in at short notice. It’s been a stressful and busy day, so the calm and warm nature of Carly is always very appreciated. A quick visit to the beautiful (and very relaxing) Lash Spa and I felt reset and ready to face the rest of my day ☺️💕
Response from the owner:Antoinetta, thank you for taking the time to write this. Carly will be so pleased to know she helped bring a little calm to a busy day, and we’re glad you left feeling refreshed. 💕
Claire Woods
2 months ago
The Lash Spa is always a great experience, it’s calm, relaxing and the girls cater to your every need. The lashes always come out looking amazing and the eyebrow tint and wax was expertly applied, I left feeling like a million bucks.
Response from the owner:Thank you so much Claire, we really appreicate you taking the time to write this wonderful review and we are so glad that you enjoyed your treatment with lovely Sian! Love, The Lash Spa Team x✨✨🌸🌸
Kat
2 months ago
Love coming here, theyre so attentive to every detail and love seeing Nya, I walk out feeling beautiful every time
Response from the owner:Kat, thank you for the lovely note. We’ll make sure Nya sees it, and we’re glad your appointments leave you feeling your best. It’s always a pleasure to have you in.
Elle DeFelice
2 months ago
Wouldn’t want to go anywhere else! Love my lashes every time, and the beautiful girls Jem and Carly 🫶
Response from the owner:Elle, thank you for taking the time to mention Jem and Carly. We’ve loved looking after you over the past year or so, and it’s lovely knowing your lashes keep you coming back. 🫶
Tracey Lea
2 months ago
This is a little luxury. Just getting my eyebrows done you feel pampered. With a selection of add ones you can make your visit a relaxing trip to spa. Masks, hand massage or foot soak then relaxing in heated bed with relaxing music. The staff are friendly and helpful and I always walk away feeling relaxed. The lash spa is not just for eye lash extensions so check out menu.
Response from the owner:Thanks for taking the time to write this, Tracey. There’s nothing better than leaving with your brows done and a bit more room to breathe.
Breanna Savage
3 months ago
I had the best experience at Lash Spa! From the moment I walked in, everyone was so lovely, welcoming, and kind. The whole appointment was incredibly relaxing, and I felt completely pampered from start to finish. My lashes look absolutely amazing—I couldn't be happier with the results! I highly recommend Lash Spa to anyone looking for beautiful lashes and a wonderful, relaxing experience. I'll definitely be back!🫶🏼
Response from the owner:Thanks so much for this, Breanna. So glad you left feeling looked after and loving your lashes. That’s exactly how a first visit should finish
Vanessa Parsons
3 months ago
I absolutely love this place! ⭐⭐⭐⭐⭐ From the moment you walk in, you’re treated like a celebrity. The salon is absolutely beautiful, and the level of service is second to none. Everyone makes you feel so welcome and genuinely cared for. I highly recommend them for lashes and for anyone wanting a luxurious, five-star experience.
Photo from customer review
Response from the owner:This made us smile, Vanessa. The little details matter, but it’s lovely knowing you walked out feeling properly looked after.
Rachel Powell
3 months ago
Yumi is fantastic. Super welcoming, friendly and professional. 5 stars all the way 🙂 Thank you Rachel
Photo from customer review
Response from the owner:Thank you so much for taking the time write this lovely review Rachel! We are so very glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
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