Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
Absolute premium experience & care. No assembly line feel to the Lash Spa. Axane attended to my eyelashes & gave the result I was after. She’s lovely & professional.
Wow, do yourself a favour and go to the lash spa! Ally was amazing and so knowledgeable, she helped me pick the best option for my lifestyle (tired mum lol) and to suit my face. The experience was so relaxing and special and the results are stunning. Will definitely make this a regular trip!
Great job professional thank you
Always treats me like we are old friends. Always does a beautiful job and I get compliments to prove it. Thank you Sian, you are amazing!
Nikita was very professional and had a very calming manner. I was very happy with the services she did today. I would highly recommend her.
Keah was definitely one of the best lash techs I’ve been to she is extremely talented and welcoming , I highly recommend both keah and Carly to my friends and family now xx
Response from the owner: Thank you Tallina! we look forward to seeing you soon! Love, The Lash Spa Team x
Mayumi was super professional and polite. I absolutely love my lashes. She did the best job! Thank you 🤩
Response from the owner: Thank you for the 5-star review, Penny! We are beyond pleased to hear that your had such a wonderful experience with Mayumi and that you love your lashes! We look forward to pampering you again soon! Love, The Lash Spa x
Juana is beautiful in soul and spirit and is a master at her craft. I felt so loved when she took on all my needs and she did an amazing job with my eyelashes. I can’t wait to see her in two weeks!! Thank you Juana 🩷
Love my lashes from Winda, great experience all round, looking forward to my next appointment ✨
I was very impressed with my experience today, it was just what I needed, would definitely recommend for anyone that needs a pick me up.
I very much enjoyed my time at the lash spa, what a wonderful experience from start to finish, the staff were so welcoming and friendly. I had been wanting to come to the Lash Spa for years, so glad I finally did! Yuzuka did a wonderful job with my lash extensions, I was so relaxed throughout. Thanks again.
Best facilities in the Gold Coast by far.
I would give more stars if I could. Peaceful environment, excellent customer service, stunning service. Nikita is great. Totally recommend.
Sian is amazing, she is an excellent lash artist and my brows and lashes always look fantastic. She goes out of her way to make sure I am comfortable and relaxed. I love coming in for my appointments!
For Lina who had her Eyelashes extensions, absolutely nice, cosy and clean establishment.
This was the first time in about 15 years that I’ve had my lashes done. Nikita was very patient and thorough explaining everything to me and helped guide me through selecting the right lashes and style, as well as how to care for them.It was a very relaxing session, and I’m very happy with my results.The whole experience at The Lash Spa is wonderful. A bit of luxury and I felt like I was in very good hands.
Best set of lashes I’ve ever had . Juana has a very kind gentle way about her, is very knowledgeable and she knew exactly what look I wanted. Si happy with the end result. Thank you Juana
Response from the owner: Thank you for the 5 stars Kym ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
Lash spa was amazing and Keah gave me a beautiful set of new lashes that suited me perfectly.
Juana was amazing, I felt pampered the entire time and on top of that I absolutely love my lashes. Xx
Nikita was amazing. She helped me achieve the shape of my lashes exactly how I asked. Highly recommend
I’m sooo very happy with my eyelashes . They are absolutely beautiful. I’ve had an amazing Lash Spa experience with Keah this afternoon. I highly recommend this amazing and beautiful girl .. Brilliant ⭐️⭐️⭐️
Response from the owner: It's fantastic to hear that you had a wonderful experience here at The Lash Spa! Keah is a skilled & talented lash artist and we are glad she could create such a beautiful set for you. Thank you for sharing your positive review & for recommending Keah to others.Love, The Lash Spa x
Gemma is absolutely amazing! She just gives me the best lashes, I always walk out feeling like a new woman. Ereryone at the lash spa is amazing, But secretly…. 🤫 Gemma will always be my favourite, the real OG:) xxxx
Axane was so lovely and precise in her work to make my eyebrows look perfect and my lashes to look how I wanted.She was very welcoming and I was grateful for her sharing the process first before starting.Thank you Axane and the beautiful ladies from the Lash Spa team ✨
Lilli was amazing 😀
This is the most amazing and tastefully decorated place I have been on the GC! Everything is impeccable from the moment you get inside. And the service is exceptional ! I can’t believe I haven’t been before ! I highly recommend this place and services! Beautiful lashes and I’m so excited to go again! Thank you so much !!!!!!
Response from the owner: Thank you Claudia! 💖
Axane was so lovely and gentle. I wanted a quiet appointment as I had been at work all day and had enough of talking to people. She was so accommodating
Axane did an amazing job with my lashes! Excellent customer service !!!
Fantastic - Yumi is fabulous. I have lashes that look beautiful and feel like I have nothing on them.
Beautiful lash spa. Axane was lovely and very particular with my lashes
Winda is such an attentive and caring therapist. I felt safe and comfortable and the lashes turned out so beautiful!!! I couldn’t be happier.
My regular lash technician Sia moved away unfortunately. Luckily she left detailed notes about my style preference and although I was worried about my next technician, Kyna did a fantastic job during my last appointment and I’ll definitely rebook her! 5⭐️
Response from the owner: Thank you so much! We can't wait to see you again soon and appreciate you trusting us 💞
Sian was incredible. I walked out with the best lash lift I’ve ever had.The spa is gorgeous and everyone is so welcoming.
Such a good appointment, it was my first time seeing Keah so I was a bit nervous but she did the best job! Very seamless/painless and made sure my brows were perfect before finished which is all I could ask for!
My experience at the Lash Spa was wonderful. Kyna was highly professional and also really lovely. She gave me some great advice and achieve the natural look that I was wanting. I would happily recommend Kyna.
Had such a relaxing time today during my visit. My daughter loved her Mini me pampering also. Alison took the time to workout what kind of lashes would suit what I was after and that shows at the end when I opened my eyes and my lashes were exactly what I was after!!
The staff at The Lash Spa were lovely! My friend and I enjoyed the new client offer & then we got our lashes done - Love, love, love.Juana was fantastic! This was my first time getting lashes and I appreciated how knowledgeable Juana was with lashes/styles etc and gave great advice. I look forward to my next appointment & am so glad I came to The Lash Spa & found an amazing lash tech!Thank you Juana!!
I have had a wonderful first experience at the lash spa. Their customer service and attention to detail was incredible. I had my lash lift and tint + a hand massage all done by Axane. She was very friendly and did my lashes nice. Overall a great experience and definitely will be referring my family and friends to this place.
Another amazing apt with Jemma! I always leave so relaxed and always look forward to coming back!
Response from the owner: Thank you for your gorgeous review Mel! We can't wait to welcome you again in future! Love,The Lash Spa Team x
What an experience! I’ve been treated like a queen! Sian did an amazing job and really looked after me! My first ever lash extensions and I might just get addicted 🙂
Yumi is absolutely amazing! She is polite, professional, and truly talented. Her expertise in making my lashes look beautiful is unmatched. I couldn’t be happier with the results and highly recommend her to anyone looking for quality lash services.
Response from the owner: Thank you for this wonderful review Flavia! We are so glad you left feeling pampered, that's what we aim to do! We really appreciate you taking the time to write this review and we hope to see you in the salon again soon! Love, The Lash Spa Team x
Kyna is the go to! I've never experienced such incredible results. She works with such care and speed, and my lashes stayed stunning for a full 3 weeks, I didn't even need an infill. I won't go elsewhere now ♡
Response from the owner: Thank you for this wonderful review Breanna! We are so glad you left feeling pampered and love Breanna's work, that's what we aim to do! We really appreciate you taking the time to write this review and we hope to see you in the salon again soon! Love, The Lash Spa Team x
Axane did a beautiful and professional lash treatment with me today. I’m so impressed with her knowledge and experience!
Response from the owner: Thank you for this wonderful 5 star review Katy! ⭐⭐⭐⭐⭐ We are so glad you left feeling pampered, that's what we aim to do! We really appreciate you taking the time to write this review and we hope to see you in the salon again soon! Love, The Lash Spa Team x
juana was so amazing and welcoming! she made the experience so relaxing and stepped me through what she was doing which was so amazing as someone getting their lashes done for the first time. and my lashes are absolutely gorgeous and fit exactly what i asked for, thank you so much juana :)!
Response from the owner: Thank you for this wonderful 5 star review Lola! ⭐⭐⭐⭐⭐ We are so glad you left feeling pampered, that's what we aim to do! We really appreciate you taking the time to write this review and we hope to see you in the salon again soon! Love, The Lash Spa Team x
eighth wonder of the world.
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
I had my lashes done here 3 weeks ago and just had my first refill today, and they are just as good as the first time if not better! Will definitely continue to come back as I love them! Thank you so much Melissa!! ☺️
