Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
Sian makes me feel super comfortable and I’m always happy with the results! Love the Lash Spa and all the staff. Always so friendly and welcoming and accomodate my every need:)
Keah is incredible at her job . She is also kind , professional and always makes sure your lashes are perfect each and every time . 💕
Response from the owner:Thank you Sandra ❤️
Response from the owner:Thank you for your 5-star rating! We appreciate your support and are glad to know you had a great experience. If you have any feedback in the future, we would love to hear it.
Mayumi did an excellent job! I love my eyelashes. The place in general is amazing, like a princess paradise full of pink and caramel smells, I loved it! Thank you for your service!
Response from the owner:We're thrilled to hear that you loved your eyelashes and enjoyed the ambiance of our space! Thank you for your wonderful feedback about Mayumi and the overall experience. We strive to create a magical environment for our clients, and it's rewarding to know we achieved that for you. We appreciate your kind words and look forward to welcoming you back soon!
Moy from the lash spa at varsity lakes does an amazing job. She is friendly and lovely to deal with. My eyebrows look great and I’m always very happy with her.
Response from the owner:Thank you for your 5 stars Jammaria! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you for your next visit. With gratitude, The Lash Spa 🌸
This is the most amazing and tastefully decorated place I have been on the GC! Everything is impeccable from the moment you get inside. And the service is exceptional ! I can’t believe I haven’t been before ! I highly recommend this place and services! Beautiful lashes and I’m so excited to go again! Thank you so much !!!!!!
Response from the owner:Thank you Claudia! 💖
Every time I come to the lash spa it’s a 10/10 experience, all the girls are lovely and Naaua did great with my lashes
Response from the owner:Thank you so much Claire, we really appreicate you taking the time to write this wonderful review and we are so glad that you enjoyed your treatment with lovely Sian! Love, The Lash Spa Team x✨✨🌸🌸
Keah is one of the best lash stylists I've had. She did the most beautful set of lashes & brow tint - I've had so many compliments. She is professional, precise but also warm and welcoming.
Response from the owner:Thank you for your wonderful feedback! We are thrilled to hear that you loved your lashes and brow tint, and that Keah provided such a positive experience. Your compliments mean a lot to us, and we appreciate you sharing your experience. We look forward to seeing you again soon!
Great service very professional worth paying extra for good service always feel relaxed after a visit
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Moy is very professional. She does a great job of my lashes each time I visit. I’m always made to feel welcome. Thank you Rachel
Response from the owner:Thank you so much for taking the time write this lovely review Rachel! We are so very glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Jemma gave me exactly what I asked for. Amazing job
Response from the owner:Thanks Karen! ⭐⭐⭐⭐⭐
Josefa, was super knowledgeable and attentive to my concerns. My first time at the spa and I was very impressed. Thank you for a great treatment. Haley
Response from the owner:Thank you, Haley! We're thrilled to hear that your first visit to the spa was such a positive experience. Josefa will be delighted to know that her attentiveness and knowledge made an impact on your treatment. We hope to welcome you back soon for another great experience!
Mayumi did an amazing job fixing my lashes that I had gotten done at a previous lash bar! I have absolutely nothing negative to say about the experience at all. I’ve never been to such a beautifully inviting studio which made me feel as though it was a very personal experience and I wasn’t just ‘another customer’. Definitely worth driving all the way from Ormeau to my appointments
Response from the owner:Thank you for your wonderful review, Shay! We're thrilled to hear that Mayumi provided you with such a positive experience. Your satisfaction means a lot to us, and we look forward to seeing you at your future appointments!
Thankyou again Yumi for your professional. Kind and excellent job at my lashes !
Response from the owner:Thank you so much Morgan! We are so glad you enjoyed your treatment with Mayumi and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
The most beautiful salon experience. From the initial welcome to the departure with new lashes, this is a very special place with lovely staff and my experience with Keah was just perfect.
Response from the owner:Thank you so much for your kind words, Amanda! We're thrilled to hear that you had a beautiful salon experience and that Keah made it special for you. Our team strives to provide a welcoming atmosphere and high-quality service. We look forward to seeing you again for your next visit!
Absolutely amazing. I have seen probably 7 different lash techs there now. They are all amazing at what they do. The salon is always gorgeous & clean. All the little touches made the experience so nice. They always listen to your wants. I'm very happy. Definitely 7 star! Thank you so much xxx
Response from the owner:Thank you for your wonderful review, Janelle! We're thrilled to hear that our artists have provided you with such positive experiences. Your satisfaction means a lot to us, and we look forward to seeing you at your future appointments!
This business has absolutely nailed it. Fabulous service, the beds are so comfy (thank you) talented personable technicians, extra pampering options and a glass of bubbles if you choose. This matched with nothing but compliments from random strangers on your brows and lashes post a treatment means 10 stars for me.
Response from the owner:Thank you for your kind words Debbie! We're thrilled that you enjoyed your time with us. From our comfy beds to our talented artists & extra pampering options, we really so strive to provide excepttional service. We're delighted that you recieved compliments on your brows & lashes post-treatment!
Your support & 10-star rating mean a lot to us. Can't wait to see you next time!
Love,
The Lash Spa Team x
I have been going to The Lash Spa for almost 4 years. Even before the refurbishment the salon was beautiful and incredibly calm. I love all the ladies but a special shout out to Jemma who has been my main lash lady. Highly recommend the salon for all eyelash treatments.
Response from the owner:Thank you for your wonderful review, Tiffany! We're delighted to hear that you've enjoyed your time with us at The Lash Spa for the past four years. It's great to know that Jemma has provided you with exceptional service, and we appreciate your kind words about our salon. We look forward to continuing to serve you and help you maintain beautiful lashes!
Love my lashes. It was my first time seeing Axane and she understood the look that I wanted. I will be back. Thanks Axane!! 😊
Response from the owner:Thankyou Belynda, we are happy you have found your new lash salon. We look forward to seeing you again soon x
The lash spa x
My lashes and brows look amazing, again, thank you Sian!!!
Response from the owner:Wow thank you Megan, Sian would have been so happy to read this sweet review. Very kind of you to take the time to write it and thank you for your continued support of The Lash Spa!
Sian does deserve that extra tip, usually I get irritated but I haven’t had any irritations during or after application, and very patient with me moving my baby around on top of me while she was doing them.
Response from the owner:Thank you for your kind words, Emily! We're thrilled to hear that you had a positive experience with Sian. Her patience and skill truly shine through, especially in a busy environment. We appreciate your recognition of her hard work and dedication. Looking forward to welcoming you back again soon!
As always I am extremely happy with my experience at Lash Spa.
Lilli was fantastic, so gentle and such a relaxing appointment.
Absolutely thrilled with my lashes - Thank you Lilli
Lilli was fantastic, so gentle and such a relaxing appointment.
Absolutely thrilled with my lashes - Thank you Lilli
Response from the owner:Thank you for the 5 stars Cindy ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
Kasea was fantastic. Being an older woman I wanted to look as natural as possible and she did my lashes and my brows perfectly. It was the first time I had had my brows tinted and I was very happy. Highly recommend her. The whole experience at the lash bar was amazing.
Response from the owner:Thank you for your wonderful review, Wendy! We're thrilled to hear that Kasea made your experience so positive and that you loved your lashes and brows. It's great to know that you felt comfortable and natural with your new look. We appreciate your recommendation and look forward to seeing you again at The Lash Spa! 🌸
Absolutely stunning studio, they truely create a relaxing atmosphere. The staff are all kind and inviting.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the relaxing atmosphere and found our staff to be kind and inviting. Your satisfaction is our top priority, and we look forward to welcoming you back soon.
Sian is excellent—very professional and consistently does an amazing job. I’m always impressed with her precision, and my lashes look incredible every time.
Lubi
Lubi
Response from the owner:Thank you so much for your kind words, Lubi! We're thrilled to hear that you are consistently impressed with Sian's work and the results. Your compliments about her professionalism and precision mean a lot to us. We look forward to seeing you again soon for your next appointment!
Sian did an amazing job and listened to what I wanted. They look fabulous, very happy with them and her kind and friendly service. Thanks Sian 🌷
Response from the owner:Thank you so much Jodie! We are so glad that you enjoyed your experience with Yuzuka and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Absolutely delighted by Axane and her wonder service. The experience was amazing and made wonderful thanks to Axane. I would reccomend everyone I know to the lash Spa & to see Axane, such a lovely kind bubbly person. She is an asset to the company for sure.
Response from the owner:Thank you for the fantastic feedback, Sashia! We're thrilled to hear that you had such a wonderful experience with Axane. Your recommendations mean a lot to us, and we appreciate your kind words. We look forward to welcoming you back to The Lash Spa soon!
Best on the GC for Lashes!!
Response from the owner:Thank you jasmine! Looking forward to seeing you again soon! 🌸⭐🌸⭐🌸
The lash spa, and in particular Axane are amazing. From the moment you walk on the door it’s a total experience. They do lashes well. You won’t regret getting your lashes done here.
Response from the owner:Thank you for your kind words, Julie! We're thrilled to hear that you had a great experience with Axane at The Lash Spa. Your recommendation means a lot to us, and we look forward to serving you again!
It was my first experience at the Lash Spa today and it was a stunning experience! All the girls were lovely, but Moy was an absolute stand out. Thank you so much for looking after me!!
Response from the owner:Thank you for your wonderful review, Moanna! We're thrilled to hear that your first experience at The Lash Spa was stunning. We'll be sure to pass your compliments on to Moy and the team. We look forward to welcoming you back soon!
Axane did an amazing job on my lashes. She is very talented! I have large eyes and most places I go to don’t realise this and make my lashes too large for my face. They seem to ignore my request for natural looking. However, Axane at the lash spa completely understood what I wanted. She did an incredible job. My eyelashes look phenomenal, beautiful and perfectly fit my face. Thanks love! I’ll be back soon that’s for sure. 🙂
Response from the owner:Thank you for your wonderful review, Christine! We're thrilled to hear how happy you are with Axane's work and that she was able to meet your expectations. Your satisfaction is our priority, and we can't wait to welcome you back soon!
Sian’s work is perfect! She’s so thoughtful & kind too!
Response from the owner:Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Thank you for trusting us with your lashes and for your support. We look forward to seeing you at your next visit. Love, The Lash Spa Team 🌸
Another perfect set by Sian she always does a fantastic job 🙏 I even have little micro naps I’m that relaxed ☺️
Love love love The Lash Spa 🩷🌸🩷
Love love love The Lash Spa 🩷🌸🩷
Response from the owner:Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Thank you for trusting us with your lashes and for your support. We look forward to seeing you at your next visit. Love, The Lash Spa Team 🌸
Amazing. I fell asleep today. The atmosphere is so relaxing. Music, hand massage and comfy bed with blanket.. oh my gosh🧡
Response from the owner:Thank you for your gorgeous review Mel! We can't wait to welcome you again in future!
Love,
The Lash Spa Team x
Josefa did an absolutely amazing job!! She was incredible and so professional and kind!
Response from the owner:Thank you for your wonderful feedback, Brittney! We're thrilled to hear that Josefa made such a positive impression. We appreciate your kind words and look forward to serving you again!
Very posh and classy. It’s for all woman who really loved to pamper. Definitely recommended.
Response from the owner:Thank you for your wonderful review, Danica! We're thrilled to hear that you found our services posh and classy. Your recommendation means a lot to us! We look forward to welcoming you back for another pampering experience.
Mayumi was amazing! Had a lash lift and tint at The Lash Spa after a disastrous experience somewhere else and loved the result Mayumi achieved. Will be booking all my appointments with her.
Response from the owner:Thank you for your wonderful review, Meilee! We're thrilled to hear that Mayumi provided you with such a positive experience after your previous one. Your satisfaction means a lot to us, and we look forward to seeing you at your future appointments!
Response from the owner:Thank you for the 5-star rating, Walk and Wag! We appreciate your support and are glad to know you enjoyed your experience with us. We look forward to seeing you again soon!
Enya did such an amazing job. Super happy and will be back. Was quick too!
Response from the owner:Thank you for your wonderful review, Tiffani! We're thrilled to hear that Enya provided you with such great service. We look forward to seeing you again soon!
Josefa was amazing, my first experience getting lash extensions and it was excellent. The whole experience at the Lash Spa was outstanding.
Response from the owner:Thank you for your wonderful feedback, Mini Fam! We're thrilled to hear that you had an excellent experience with Josefa and enjoyed your first lash extension session. We look forward to having you back for more outstanding services!
Diana is great! Always makes me feel so relaxed and gives me exactly what I want!
Response from the owner:Thank you for your wonderful review, Daniella! We're thrilled to hear that Diana makes you feel relaxed and meets your expectations. We appreciate your support and look forward to your next visit!
Response from the owner:Thank you for the 5-star rating, Caroline! We're delighted to know you had a great experience with us. Your support means a lot!
Absolutely love my infills with moy, will definitely be rebooking with her. Also had one of the best hand massages by Jemma, was very lucky to experience this. - Alex
Response from the owner:We're thrilled to hear that you loved your infills with Moy, Jackson! It's also great to know you enjoyed the hand massage from Jemma. Thank you for your kind words, and we look forward to welcoming you back soon!
Over the moon with my brows and lashes!
Response from the owner:Thank you, Brooke! We're thrilled to hear that you're so happy with your brows and lashes. Your satisfaction means the world to us!
Just had an appointment with Moy and genuinely received the best service ever! Even the team assisting did an outstanding job! Could not recommend these girls enough they just go above and beyond to ensure their guests have the most beautiful experience 💞
Response from the owner:Thank you for the wonderful review, Elle! We're thrilled to hear that you had such a great experience with Moy and our team. Your recommendation means a lot to us, and we strive to continue providing beautiful experiences for all our guests. We look forward to seeing you again soon!
Kasea did an amazing job! She was super kind and I really love my lashes 10/10
Response from the owner:Thank you for your wonderful review, Mik! We're thrilled to hear that Kasea provided you with exceptional service and that you love your lashes. Your satisfaction means a lot to us!
Best Beauty Salon experience I have had! As well as expert Beauty Therapists giving 5 star service to your beauty needs , the salon and extra touches you receive from the moment you enter, make visiting Lash Spa a delightful and heartwarming experience.First Class all the way ! Congratulations and thank you to Management and Wonderful Staff of Lash Spa 💐
Response from the owner:Thank you for supporting us and taking the time to share your positive experience. It helps our small business a lot 🌸 we appreciate it and look forward to seeing you next time!
What a gorgeous human and skilled technician! Love the changes made to my lashes and as usual at the lash spa was spoilt with care!!
Response from the owner:Thank you for your wonderful review, Renee! We're thrilled to hear you loved the changes to your lashes and felt well cared for. Your satisfaction is our top priority, and we look forward to your next visit!
Phenomenal experience, will definitely be a return customer, Moy did an amazing job!
Response from the owner:Thank you for your wonderful review, Casey! We're thrilled to hear about your phenomenal experience and that Moy made such a great impact. We look forward to welcoming you back soon!
Great lash spa visited today very professional and great service.
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
I had my lashes done here 3 weeks ago and just had my first refill today, and they are just as good as the first time if not better! Will definitely continue to come back as I love them! Thank you so much Melissa!! ☺️
