Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
Moy was amazing! Made me feel so relaxed and comfortable, was happy to rebook with her next month!
Also the lady at the reception desk was incredible, so friendly and accomodating, I forgot to grab her name though!
Keen for my next appointment at the Spa 🩷
Also the lady at the reception desk was incredible, so friendly and accomodating, I forgot to grab her name though!
Keen for my next appointment at the Spa 🩷
Taite was excellent! Taite listened to what I was after with my eyelash extensions and brow shape. Thank you - I’ll be back!
Response from the owner:Thank you so much for your kind words, Caitlin! We're thrilled to hear that Taite provided excellent service and that you're satisfied with your eyelash extensions and brow shape. We look forward to welcoming you back soon!
Diana was amazing. My experience from walking in the door was faultless. I mentioned it was chilly and I was immediately bought a fluffy blanket. I have had my lashes done numerous times over the past few years and have always found fault, until now. I have a classic set done and they look so natural. In fact my daughter had to look twice. Usually there’s one or two that stick a little but not today. They feel and look amazing. I loved the fact that instead of immediately taping down my bottom lashes, a collagen under eye mask was applied prior. I also loved the moisturising lip mask. I tend to spill verbal 💩 just to fill the silence but with the lip mask I was able to relax and not feel like I had to talk. Another important factor for me was the cost. For everything I received during my treatment it was well worth every cent. To sum up The Lash Spa I would say, inviting, caring, respectful and professional. 10/10 from me!
Response from the owner:Thank you for your wonderful feedback, Karen! We are thrilled to hear that Diana provided you with such a fantastic experience and that you loved your classic lash set. Your satisfaction with our special touches, like the collagen under eye mask and lip mask, means a lot to us. We strive to make every visit cozy and enjoyable, and we’re glad you felt that way. We look forward to seeing you again soon!
Response from the owner:Thank you very much for being such a great valued client. We love to see you! The Lash Spa
Naaua did an amazing job with my full set of lashes today! I love how it looks. On top of that, she was very gentle and friendly.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you loved your lash set and had a great experience with Naaua. Your satisfaction means a lot to us, and we can’t wait to welcome you back for your next appointment!
Chani was lovely did the most beautiful lashes and was very warm and welcoming!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that Chani made your experience so positive and that you loved your lashes. Your compliments about her warmth and welcoming nature will be shared with her. We look forward to seeing you again soon!
This is the most amazing and tastefully decorated place I have been on the GC! Everything is impeccable from the moment you get inside. And the service is exceptional ! I can’t believe I haven’t been before ! I highly recommend this place and services! Beautiful lashes and I’m so excited to go again! Thank you so much !!!!!!
Response from the owner:Thank you Claudia! 💖
Jemma gave me exactly what I asked for. Amazing job
Response from the owner:Thanks Karen! ⭐⭐⭐⭐⭐
Response from the owner:Thank you for 5 stars Lauren! ⭐⭐⭐⭐⭐
First time coming here today after not having my lashes done in a few years. The team were incredibly welcoming and took care of me very well. The experience is beautiful and very good for a self care day which Is why I initially came here. Nya did my lashes and they look so natural and beautiful, exactly what I was after, I am so happy with how they look. They also made me feel comfortable during the whole treatment as I am diabetic and were very accommodating and kind. This will be my lash spot now! 😍
Response from the owner:Thank you for taking the time to write this gorgeous review Elle 🌸⭐🌸⭐ Your kind words really mean a lot and we are so happy to have been able to spoil you on your self care day! We are so glad your enjoyed your experience with the lovely Nya and we can't wait to welcome you again in future! Love, The Lash Spa Team x
1st time at the lash spa, the ladies were lovely the premises beautifully decorated
Thank you Moy fantastic lashes very happy
Thank you Moy fantastic lashes very happy
Response from the owner:Thank you for your gorgeous review Faye! We are so happy your enjoyed your experience with Moy and we can't wait to welcome you again in future! Love, The Lash Spa Team x
Thank you Naaua for my lashes they are so full and amazing . You’re the best !
Response from the owner:Thank you for your gorgeous review Shannon! We are so happy your enjoyed your experience with Naaua and we can't wait to welcome you again in future! Love, The Lash Spa Team x
axane completed my infills, was great experience and very relaxing
Response from the owner:Thank you for your gorgeous review! We are so happy your enjoyed your experience with Axane and we can't wait to welcome you again in future! Love, The Lash Spa Team x
Response from the owner:Thank you for 5 stars Michelle! ⭐⭐⭐⭐⭐
Thanks Chani! Amazing!
Response from the owner:Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Thank you for trusting us with your lashes and for your support. We look forward to seeing you at your next visit. Love, The Lash Spa Team 🌸
Mayumi was amazing. She listened to exactly what I wanted and my eyelashes turned out beautifully. My eye usually gets irritated after I get them done but it didn’t bother me at all. Mayumi was professional and made sure that my lashes were perfect and fully dried before I left. I would definitely recommend:)
Response from the owner:Thank you for taking the time to write this gorgeous review Yvette! We are so happy you enjoyed your experience with the lovely Mayumi and we can't wait to welcome you again in future! Love, The Lash Spa Team x
Kind and lovely and did an amazing job with my eyelashes. Looking forward to my next visit
Response from the owner:Thank you for your gorgeous review Jane! We are so happy your enjoyed your and we can't wait to welcome you again in future! Love, The Lash Spa Team x
Chani did an amazing job, I’m obsessed w my lashes!! Thankyou
Response from the owner:Thank you for your gorgeous review Amber! We are so happy your enjoyed your experience with Chani and we can't wait to welcome you again in future! Love, The Lash Spa Team x
If you haven’t been to the lash spa yet you need to go it’s not just about having your lashes done as the whole experience from the moment you walk in the door totally relaxing and I sleep every time😊
Response from the owner:Thank you for your gorgeous review! We are so happy your enjoyed your experience and we can't wait to welcome you again in future! Love, The Lash Spa Team x
Moy is very friendly and professional. She does a great job of my lashes each time I visit. I’m always made to feel welcome. Thank you Rachel
Response from the owner:Thank you so much for taking the time write this lovely review Rachel! We are so very glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Great experience. Amazing
Response from the owner:Thank you for your 5 star review Ally!! ⭐⭐⭐⭐⭐
I enjoyed a relaxing experience with Taite as my Lash beautician, she was gentle and professional, I recommend Taite and The Lash Spa, great experience and beautiful lashes! Thankyou
Response from the owner:Thank you for your gorgeous review! We are so happy your enjoyed your experinece with Taite and we can't wait to welcome you again in future! Love, The Lash Spa Team x
Axane Did amazing on my infill, always love getting anything done at the lash spa
Response from the owner:Always a pleasure having you in salon Claire! Thank you for your amazing feedback
Love,
The Lash Spa x
So happy with my lashes
Response from the owner:Thank you so much for 5 stars Telia!! ⭐⭐⭐⭐⭐ We are so glad you are happy with your geogous results and we cannot wait to see you again soon! Love, The Lash Spa xx
Moy was amazing. Soft touch and perfect results. Such a lovely girl. I'll have to remember to book with her when I come back!
Response from the owner:Thank you for your wonderful review! We are thrilled to hear you enjoyed your experience with Nikita. It would be her pleasure to welcome you back whenever you decided to visit us again! We hope to see you again soon.
Love,
The Lash Spa Team x
Beautiful salon with so many thoughtful extras and had an amazing experience today with Mayumi - lashes are perfect 👌🏽
Response from the owner:Thank you for your gorgeous review Pania! We can't wait to welcome you again in future! Love, The Lash Spa Team x
Diana is great! Always makes me feel so relaxed and gives me exactly what I want!
Response from the owner:Thank you for your wonderful review, Daniella! We're thrilled to hear that Diana makes you feel relaxed and meets your expectations. We appreciate your support and look forward to your next visit!
This was my first time seeing Axane and she was absolutely amazing! From the moment I walked in, she made me feel so comfortable and welcomed. She took the time to explain everything, listened to exactly what I wanted, and delivered perfect results. My lashes look better than what I hoped for and my brows are perfectly shaped. I’m so happy I found her and I’ll definitely be coming back!
Response from the owner:Thank you for 5 stars Chelsea! ⭐⭐⭐⭐⭐We appreciate your support and we are so glad you enjoyed your experience with Axane. We look forward to seeing you again soon! Love, The Lash Spa Team xx
Naaua was very professional and efficient and made the whole experience very relaxing, thankyou 😊
Response from the owner:Thank you for 5 stars Rachael!! ⭐⭐⭐⭐⭐We appreciate your support and we are so glad you enjoyed your experience with Naaua. We look forward to seeing you again soon! Love, The Lash Spa Team xx
Kasea Did a great job, I had a different treatment booked and changed my mind last minute, Kasea ensured I felt comfortable making that change and walked me through some possible outcomes - she made me feel at ease 🙂
Response from the owner:Thank you for your gorgeous review Carly! We can't wait to welcome you again in future! Love, The Lash Spa Team x
Moy did my lashes today
Exactly what I wanted
Love them
Exactly what I wanted
Love them
Response from the owner:Thank you Alanah! We will see you soon ⭐⭐⭐⭐⭐
I had a great experience. It was my first time and Naaua made it very comfortable. She answered all my questions and was very gentle. I will be coming back soon!
Response from the owner:Thank you!⭐⭐⭐⭐⭐
Amazing 🧡
Keah makes me look so pretty.
Keah makes me look so pretty.
Response from the owner:Thank you for your gorgeous review Mel! We can't wait to welcome you again in future!
Love,
The Lash Spa Team x
Amazing experience and absolutely beautiful result for my eyelashes and eyebrows. Enya did an amazing job! Highly recommend her. Can’t wait to be back again
Response from the owner:Thank you for 5 stars Marina!! ⭐⭐⭐⭐⭐We appreciate your support and we are so glad you enjoyed your experience with Enya. We look forward to seeing you again soon! Love, The Lash Spa Team xx
Sian makes me feel super comfortable and I’m always happy with the results! Love the Lash Spa and all the staff. Always so friendly and welcoming and accomodate my every need:)
Response from the owner:Thank you for 5 stars Court!! ⭐⭐⭐⭐⭐We appreciate your support and we are so glad you enjoyed your experience with Mayumi. We look forward to seeing you again soon! Love, The Lash Spa Team xx
Keah is incredible at her job . She is also kind , professional and always makes sure your lashes are perfect each and every time . 💕
Response from the owner:Thank you Sandra ❤️
Response from the owner:Thank you for five stars!! ⭐⭐⭐⭐⭐
Mayumi did an excellent job! I love my eyelashes. The place in general is amazing, like a princess paradise full of pink and caramel smells, I loved it! Thank you for your service!
Response from the owner:Thank you for 5 stars Paz!! ⭐⭐⭐⭐⭐We appreciate your support and we are so glad you enjoyed your experience with Mayumi. We look forward to seeing you again soon! Love, The Lash Spa Team xx
Moy from the lash spa at varsity lakes does an amazing job. She is friendly and lovely to deal with. My eyebrows look great and I’m always very happy with her.
Response from the owner:Thank you for your 5 stars Jammaria! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you for your next visit. With gratitude, The Lash Spa 🌸
Every time I come to the lash spa it’s a 10/10 experience, all the girls are lovely and Naaua did great with my lashes
Response from the owner:Thank you so much Claire, we really appreicate you taking the time to write this wonderful review and we are so glad that you enjoyed your treatment with lovely Sian! Love, The Lash Spa Team x✨✨🌸🌸
Keah is one of the best lash stylists I've had. She did the most beautful set of lashes & brow tint - I've had so many compliments. She is professional, precise but also warm and welcoming.
Response from the owner:Thank you for your wonderful feedback! We are thrilled to hear that you loved your lashes and brow tint, and that Keah provided such a positive experience. Your compliments mean a lot to us, and we appreciate you sharing your experience. We look forward to seeing you again soon!
Great service very professional worth paying extra for good service always feel relaxed after a visit
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Josefa, was super knowledgeable and attentive to my concerns. My first time at the spa and I was very impressed. Thank you for a great treatment. Haley
Response from the owner:Thank you, Haley! We're thrilled to hear that your first visit to the spa was such a positive experience. Josefa will be delighted to know that her attentiveness and knowledge made an impact on your treatment. We hope to welcome you back soon for another great experience!
Mayumi did an amazing job fixing my lashes that I had gotten done at a previous lash bar! I have absolutely nothing negative to say about the experience at all. I’ve never been to such a beautifully inviting studio which made me feel as though it was a very personal experience and I wasn’t just ‘another customer’. Definitely worth driving all the way from Ormeau to my appointments
Response from the owner:Thank you for your wonderful review, Shay! We're thrilled to hear that Mayumi provided you with such a positive experience. Your satisfaction means a lot to us, and we look forward to seeing you at your future appointments!
Thankyou again Yumi for your professional. Kind and excellent job at my lashes !
Response from the owner:Thank you so much Morgan! We are so glad you enjoyed your treatment with Mayumi and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
The most beautiful salon experience. From the initial welcome to the departure with new lashes, this is a very special place with lovely staff and my experience with Keah was just perfect.
Response from the owner:Thank you so much for your kind words, Amanda! We're thrilled to hear that you had a beautiful salon experience and that Keah made it special for you. Our team strives to provide a welcoming atmosphere and high-quality service. We look forward to seeing you again for your next visit!
Absolutely amazing. I have seen probably 7 different lash techs there now. They are all amazing at what they do. The salon is always gorgeous & clean. All the little touches made the experience so nice. They always listen to your wants. I'm very happy. Definitely 7 star! Thank you so much xxx
Response from the owner:Thank you for your wonderful review, Janelle! We're thrilled to hear that our artists have provided you with such positive experiences. Your satisfaction means a lot to us, and we look forward to seeing you at your future appointments!
This business has absolutely nailed it. Fabulous service, the beds are so comfy (thank you) talented personable technicians, extra pampering options and a glass of bubbles if you choose. This matched with nothing but compliments from random strangers on your brows and lashes post a treatment means 10 stars for me.
Response from the owner:Thank you for your kind words Debbie! We're thrilled that you enjoyed your time with us. From our comfy beds to our talented artists & extra pampering options, we really so strive to provide excepttional service. We're delighted that you recieved compliments on your brows & lashes post-treatment!
Your support & 10-star rating mean a lot to us. Can't wait to see you next time!
Love,
The Lash Spa Team x
Great lash spa visited today very professional and great service.
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
I had my lashes done here 3 weeks ago and just had my first refill today, and they are just as good as the first time if not better! Will definitely continue to come back as I love them! Thank you so much Melissa!! ☺️
