Reviews From Around the Web

We're honoured when clients take the time to leave their valued feedback to share their experience with the others

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Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more

Lash Spa Reviews Gold Coast

Reviews From Around The Web

With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).

Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.

Check out our reviews below, and we hope to see you in the salon soon 🙂

Josefa was truly amazing, explained everything perfectly, answered all my questions and was able to help me chose the right style of lashes for me. She did such an amazing job on my eyelashes! The whole experience was amazing and I’ll definitely be back! It was such a relaxing environment to walk into!
Awesome set up and atmosphere at the Lash Spa! Relaxing setting and great service. Everyone was friendly and Josefa was very nice and fast with the application. Thank you!
Such a beautiful clinic it’s so peaceful and serene not to mention the champagne on arrival 🥂
Josefa is lovely, Super quick, professional and efficient 5 ⭐️
Thankyou again Yumi for your professional. Kind and excellent job at my lashes !
Response from the owner:Thank you so much Morgan! We are so glad you enjoyed your treatment with Mayumi and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Sian has been doing my eye lash extensions for a long time now. I’m extremely happy with her work. Very professional, work always on time so you don’t need to wait to go in for your turn. My sessions have always been very relaxing and I always fall asleep right at the start of a session. She works so gently on your lashes that you can’t even feel it. I have never had an issue with eye infections and the salon is super clean. It is an understatement if I say that my lashes lasts!! That is the main point I’m getting it don here. No allergies reaction to any of the products that’s being used…as I’m unfortunately one of those that has reactions to many products. I can immediately swim after. No long waiting period after a refill before you can get your lashes safely wet. I have had my lash extensions done with many of the girls at the salon and they are all excellent but Saun is definitely my favourite. Saun is a very friendly, bubbly person, soft spoken and cultured. It’s a real treat visiting her for my treatments. Thank you Saun.
Keah is so lovely and my lashes always get so many comments…
Response from the owner:Thank you for your gorgeous review Mel! We can't wait to welcome you again in future! Love, The Lash Spa Team x
Love love love the lash spa! Highly recommend, service and lashes like no other. It’s just a stunning place, every little detail has been thought of and Keah my lash tech is super professional, experienced and knows how to get my lashes perfect for my face every time.
Thanks girls, the front desk staff are the best!
Mayumi was lovely and my brows look amazing! Excited to rebook with her again!
★★★★★

I haven’t ever had a brow and lash service like this before—absolutely amazing results! Kasea’s work is flawless, and I was so thrilled with how I looked that I had to give her a hug! She made me feel and look incredible. If you’re looking for someone who truly knows what they’re doing and delivers perfection and confidence, Kasea is the one. Highly recommend! Thank-you so much !
Yumi did such a great job!
Response from the owner:Thank you so much Mikhala! We are so glad you enjoyed your treatement with Kyna. See you soon! 🌸⭐🌸⭐
Great service from keah and great lashes everytime! She is my go to artist
Response from the owner:Thank you Felicity!
My time spent with Myumi is extremely pleasant. I look forward to seeing her for my infills every fortnight. All the girls are so welcoming, funny & the spa is such a beautiful place to be, I never want to leave!
Response from the owner:Hi Jody, it was a pleasure to meet you and to give you confidence with your new lashes. Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Looking forward to seeing you at your next visit. Love, Mel & The Lash Spa Team 🌸
Moi was lovely. The whole experience was relaxing that I fell asleep.
Thank you ☺️
Response from the owner:Thank you so much for the five stars! We can't wait to see you again soon! xx
Highly recommend Kasea, she's amazing and knows exactly how to make your vision come to life
Response from the owner:Thank you Alanah! ⭐⭐⭐⭐⭐
I have been going to Yumi for a while now and absolutely love the way she does my lashes. Her attention to detail and making sure everything is perfect is fantastic. I highly recommend The Lash Spa and Yumi - it’s a luxurious experience!
Response from the owner:Thank you for your 5 stars Leanne! We're glad to know that you enjoyed your visit here at The Lash Spa & look forward to serving you again with the same excellence. Love, The Lash Spa x
Thank you so much Keah for my beautiful lashes they are a work of art you are so talented!!!!!
Response from the owner:Thank you Katie! We will pass along your kind words to Keah - she will be so happy to hear that you are absolutely in love with your lashes! It's always a pleasure having you in. Love, The Lash Spa Team x
This was our first mother, daughter, pamper package and it couldn’t have been more wonderful. Mayumi did a fantastic job with my eyelash lift, while my nine-year-old was thoroughly pampered for a lovely young lady who chatted away with her like they were good friends, catching up for coffee. I highly recommend a mother daughter pamper session as a special treat for you both. The salon is beautifully presented with a mini buffet of sweet treats and we received on arrival, a magical (non alcoholic) lychee champagne with a mist bubble on top that you pop before drinking! Loved every bit of it!!
Response from the owner:Thank you so much for taking the time to write this lovely review Sophie! We really appreciate your kind words, They go a long way! We are so very glad that you enjoyed your experience with Mayumi and we really cannot wait to see and pamper you and your daughter again! Love, The Lash Spa Team xx ⭐⭐🌸🌸
I thought it was going to be a in out lash session but I was welcomed with a foot bath as I was early for my appointment and a delicious lychee ice tea. Then into my lash treatment with eye mask and lip 👄 mask and hand massage
My gorgeous lash lady Moy was amazing. She listens to what I wanted exactly and I fell asleep under her lash spell.
Woke up to a beautiful relaxed me. If I could rate more stars I would. Love love love ❤️ ❤️❤️
Response from the owner:Thanks Karen! ⭐⭐⭐⭐⭐
Juana was so lovely to have! Did such an amazing job with my lashes and brows, would go back to her and the lashspa in a heartbeat
Response from the owner:Thank you so much Ciara! We are so glad you enjoyed your experiene with Juana and we cannot wait to see you again soon! ⭐🌸⭐🌸⭐
Axane tailored my eyebrows to perfection ! Exactly what I was after 🙂 she also provided a great hand massage and hot towel facial, can’t wait to revisit for my next appointment x
Response from the owner:Thank you so much Melissa! We cannot wait to see you again soon! xx 🌸⭐🌸⭐🌸
I had a wonderful experience getting my eyelashes done for the first time. Juana was incredibly kind and gentle throughout the process, making me feel completely at ease. Highly recommended!
Response from the owner:Thank you so much Milena! We are so glad you enjoyed you experience with Juana and we cannot wait to see you again soon! ⭐🌸⭐🌸
The lash spa is an amazing place, I recommend them to anyone looking to get lash extensions! I had Juliet and she is the nicest and sweetest girl! My lashes came out just how I wanted them, and the whole experience was just amazing!
Response from the owner:Thank you so much Sunniva! We cannot wait to see you again soon! ⭐🌸⭐🌸⭐
Jemma is the queen of lashes❤️
Response from the owner:Thank you for leaving this review for us Alexis! We look forward to seeing you every few weeks for your max volume lashes. They suit you so much! We are very appreciative of your constant support and loyalty and look forward to seeing you in the New Year. Thanks again! Melissa - The Lash Spa 🌸
I loved my experience at The Lash Spa. Yumi was very gentle and did a wonderful job on my eyelashes. I received a complimentary foot soak, lip and eye mask as well as a delicious lychee mocktail. Would highly recommend!
Response from the owner:Thank you so much Helena! See you again soon! xx 🌸⭐🌸⭐🌸
Juliette did an amazing job, exactly what I wanted 👏 she has a very calm persona and is very professional in her craft. Ty
Response from the owner:Thank you Jane! see you again soon ⭐🌸⭐🌸
Juliet was amazing! Absolutely love my lashes and the experience overall was so beautiful and peaceful.

Thankyou<3
Response from the owner:Thank you so much Pheobe, we cannot wait to see you again soon! xx ⭐🌸⭐🌸
Response from the owner:Thanks Michelle! x
Response from the owner:Thank you Charlotte! ⭐⭐⭐⭐⭐
This was by far the best place I’ve ever been for any beauty service. Everything was above and beyond. Nikita, Sian and the reception girl were so lovely and my lashes turned out amazing. 10/10 experience and wouldn’t go anywhere else.
Response from the owner:Thank you so much for taking the time write this lovely review Ava! We are so very glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Response from the owner:Thank you for 5 stars! ⭐⭐⭐⭐⭐
First time with Moy and I’m very impressed. She is gentle and professional. Will definitely see Moy again. Thank you
Response from the owner:Thank you so much for taking the time write this lovely review Rachel! We are so very glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Lilli was so lovely and attentive, the whole experience was really relaxing and she did a great job on my lashes. 💗
Response from the owner:Thank you! We are so glad you enjoyed your experience and we will see you again soon! xx
Juana was the most lovely lash and brow tech. She did exactly what I asked for. Overall a super positive and relaxed experience.
Response from the owner:Thank you so much Ashleigh! We can't wait to see you again soon xx ⭐🌸⭐🌸
I always have such a wonderful relaxing experience... my eyelashes have never been better
Response from the owner:Thank you for the 5 stars Ingrid! ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! We look forward to seeing you again soon - The Lash Spa 💮
This is the most amazing and tastefully decorated place I have been on the GC! Everything is impeccable from the moment you get inside. And the service is exceptional ! I can’t believe I haven’t been before ! I highly recommend this place and services! Beautiful lashes and I’m so excited to go again! Thank you so much !!!!!!
Response from the owner:Thank you Claudia! 💖
She was very professional, she helped me describe exactly what I wanted, I told her I wanted some nice dramatic yet classy and not too full hybrids for my birthday and she has made my lashes look full yet natural. She added a touch at the end of my lashes as well. She did an amazing job and made the whole experience comfortable and relaxing
Oh my goodness!!!......going to the Lash Bar is pure indulgence.
From the moment you walk in you feel relaxed. You are greeted and made to feel so comfortable, followed by a luxurious foot soak complete with a personalised goodie bag and lychee iced tea like no other and can you believe the pampering is just getting started. After the foot soak you are taken to your room, the lovely technician talks you through your options to create the exact look you are wanting to achieve. You are then invited to lay down, covered in warming blankets, given warm facial press and hydrating lip treatment....the rest is blurry as I was so relaxed I fell asleep.
Ladies, even if you are only considering lashes, I would go again just for the ultimate lux experience. Thank you ladies at the Lash Spa xxx
Visited the Salon yesterday for Lash Extensions and a Brow Sculpt and was blown away as soon as I entered, the environment is so tranquil & calming and oh so relaxing! The ladies at the front of house were welcoming and so helpful from the moment I entered. Kasea did such an amazing job, she was quick and efficient and so gentle when applying the extensions, and when tinting and waxing my brows ♥️ Very happy with the results and I can't wait to go back!
I came to do an eyelash extension filler that I had from another institute and as a new customer I was able to benefit from their offer: foot spa, hand massage, mocktail and lip and eye mask. This is really the best show I've done, I really recommend it to everyone, the extraordinary staff, the decoration, the atmosphere everything is perfect.
I had a great time from start to finish, it was the first time and I would come back!
Sian is very sweet and fast, a real moment of pleasure and relaxation.
Juana is amazing and always gets my lashes so perfect!! Highly recommend 🙂
Response from the owner:Thank you Poppy!!! It's always a pleasure having you in salon. Thank you for your endless support - it means the world to us! Love, The Lash Spa Team x
She is the best as usual, thank you xx
Response from the owner:Thank you Tanya! we look forward to seeing you again soon x
Josefa is amazing! She did my lashes beautifully -- I couldn't be happier. She's truly an artist at what she does. The Lash Spa is so relaxing and the little treats before the appointment were a lovely touch. The receptionist was also fantastic, so kind and provided great service. Highly recommend Josefa for flawless lashes and a warm, welcoming experience.
my artist is very gentle and very friendly. i feel so at ease. i will come back and ask for her ❤️
Response from the owner:Thank you Ninya! x
This was my first time to the Lash Spa and won’t be my last 😊 the lovely ladies on the front desk were welcoming, friendly, and very helpful. They offered me a selection of refreshments as I was sitting back enjoying a foot bath. Kasea was amazing, she made me feel so comfortable and relaxed that I fell asleep and had a little snore 😂 It’s a beautiful space, with a great feel about it and I left there on cloud nine feeling like a million bucks. I look forward to my next appointment. Thank you ladies 💜
Response from the owner:Thank you for your 5 stars and taking the time to write this lovely review! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Axane was amazing! I have regularly had lash lifts over the years and she created a beautiful result today - thank you 🤩
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Juana made my eyebrows look elegant. I can’t wait to see her in two weeks!! Thank you Juana 🩷
Response from the owner:Thank you so much for your time to leave this 5 star review Mischa! We are so glad you enjoyed your experience with Juana and we look forward to seeing you again soon! The Lash Spa team x
A big thank you to Axane, I’ve never had lash extensions before and she took the time to explain and recommend a style that would suit me. She has done a great job at every appointment since and I am now addicted!!! Love love love my lashes and the whole experience at the lash spa.
Response from the owner:Thank you for your 5 stars and taking the time to write this lovely review! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Fabulous lash lift by Yumi! Will definitely be back!
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Thank you so much Axane,for doing such an amazing job on my eyelashes! I absolutely love them—they’re perfect. Your attention to detail and skill are incredible. Can’t wait to come back!”
Great conversation too!!
Highly recommended!☺️
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
I was so happy with my eyebrow and tint today.
Beautiful job and I will be returning.
So professional
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Great lash spa visited today very professional and great service.
Mayumi is an absolute angel. Always makes me feel comfortable, my lashes look beautiful and she's so professional. I love getting my lashes done here! 🥰
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚‍♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
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