Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
I have been searching for my go to brow and lash artist with little success until now. Absolutely wonderful experience at the Lash Spa today. I can’t recommend enough - phenomenal attention to detail. Every staff member was a delight - Chani who did my brows and lashes (lift and tint) was exceptional and I was thrilled with my results. Thank you so much ladies! 🥰
Such an amazing experience and Keah is the absolute best! Thank u for such professional work. ☺️
Response from the owner:Thank you for the 5-star rating, Walk and Wag! We appreciate your support and are glad to know you enjoyed your experience with us. We look forward to seeing you again soon!
Kasea did a fantastic job on my lashes as I had had a massive shed! Thank you!
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Had a great wonderful experience at The Lash Bar. Felt great to be taken care of so well. The little touches such as the goodie bag, ease of check in, welcome drink and warm beauty bed made the experience as well as the beautiful decor. After some time of battling with my brow shape, Leah actively listened to my brow goals and did a beautiful job. Thanks.
The most beautiful salon experience. From the initial welcome to the departure with new lashes, this is a very special place with lovely staff and my experience with Keah was just perfect.
Response from the owner:Thank you so much for your kind words, Amanda! We're thrilled to hear that you had a beautiful salon experience and that Keah made it special for you. Our team strives to provide a welcoming atmosphere and high-quality service. We look forward to seeing you again for your next visit!
Carly at reception is always so lovely and so welcoming! She always makes coming here feel so warm and comfortable. Always happy and always smiling. Such a great experience 🙌
Had a lovely experience today with Naaua, she was very friendly, professional and calm. I'm very happy with my lashes and wouldn't hesitate to recommend her 🙂
Chayanne did an amazing job.
She will be my go to girl for next time.
Love my lashes. Thank you
She will be my go to girl for next time.
Love my lashes. Thank you
Response from the owner:Thanks Karen! ⭐⭐⭐⭐⭐
Beautiful salon with extra perks, very relaxing experience that also included a hand massage! Yumi was professional and kind.
Great lash extensions spa within a beautiful spa, lovely staff and a great result for my lashes
I’ve been to The Lash Spa a few times now, and every single visit has been such a lovely experience. The team are all so friendly and accommodating, and my lash tech, Keah, is absolutely amazing! She always makes me feel comfortable, keeps great conversation, and my lashes turn out perfect every time. Couldn’t recommend them enough!
Response from the owner:Thank you so much, Juliette! It's wonderful to know you have such a lovely experience on every single visit.
We'll definitely pass this on to Keah! She is just amazing, and we love that she makes you feel so comfortable. So happy you always love the final result! ✨
Sian is amazing, told her what I was looking for and she delivered.. so glad I have found her.
Response from the owner:Hi Hayley, thank you! That is so great to hear. Sian is fantastic at listening and creating that perfect look. We're so happy you found her too!
Another amazing experience at The Lash Spa. Yumi is an incredibly talented lash artist, it’s not just the amazing lashes, it’s the whole experience.
Yumi’s customer service is perfect, folding back the blanket, the hot lavender towel, advising the steps and ensuring you are happy before you leave.
So relaxing and peaceful - thank you Yumi
Yumi’s customer service is perfect, folding back the blanket, the hot lavender towel, advising the steps and ensuring you are happy before you leave.
So relaxing and peaceful - thank you Yumi
Response from the owner:Thank you for the 5 stars Cindy ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
Got my first set of lashes done with Axane She made me feel so comfortable and welcome. the whole team are just lovey and so professional they look after you so well
will definitely be back.
will definitely be back.
Response from the owner:Hi Ella, thank you so much! We're so happy we could make your first lash experience a great one.
Axane is just wonderful at making you feel comfortable and welcome, isn't she? It's so lovely to hear you felt looked after by the whole team. We can't wait to see you again soon! 🥰
My eyelash extensions was very nice and was very comfortable Ms Axane was my technician and she was very lovely, friendly and professional with full confidence and introducing me the best suitable style for my eyes. The place is very nice clean and well maintained. The staff at the reception was very friendly and I thought I was getting my pre-wedding treatment 😀
Because it’s quite luxurious setup which reminded me of my luxury treatment when I go for holiday in Thailand. My big thanks to the team of The Lash Spa.😀
Because it’s quite luxurious setup which reminded me of my luxury treatment when I go for holiday in Thailand. My big thanks to the team of The Lash Spa.😀
Response from the owner:Hi Sarah, wow! Thank you for this absolutely wonderful review.
We're so thrilled Axane made you feel so comfortable and confidently found the perfect style for you. She is just lovely! And we're so glad you felt the whole experience was as luxurious as a pre-wedding treatment. That's such a huge compliment to our team.
We hope to see you again soon! 🥰
Sian is truly an amazing artist. She makes you feel st ease and makes your appointment so enjoyable
Response from the owner:Hi Natasha, that's so wonderful to hear! We think Sian is an amazing artist too. It's so important to us that you feel at ease and actually enjoy your appointments. We'll be sure to share your lovely words with her! 😊
Kasea did an incredible job with my lashes - I wasn’t entirely sure whether I wanted hybrids or the dreamy volume set and she listened and made sure I was happy and comfortable during our consult and then gave me a stunning set that looks gorgeous! I couldn’t be happier, they are exactly what I wanted. I also saw Mayumi afterwards for a brow wax and tint and she was absolutely lovely and did a beautiful job with my brows! I went in to The Lash Spa feeling a bit unsure about what I wanted done with my lashes and left the salon feeling so pampered and beautiful<3 Thank you Kasea and Mayumi!!
Response from the owner:Hi Sarah, thank you so much for this absolutely lovely review! We'll be passing your kind words straight on to Kasea and Mayumi.
It's so wonderful to hear that Kasea made you feel so comfortable during the consult and helped you find that perfect, gorgeous set. And we're thrilled you loved your beautiful brows from Mayumi too. Leaving feeling pampered and beautiful is exactly what we want!<3
I had the most amazing experience getting my lashes done! From start to finish, everything was perfect.
Axane was so gentle, professional, and made me feel completely comfortable. My lashes turned out stunning and exactly how I wanted them. You can tell she really cares about her clients and takes pride in her work. Highly recommend!!!!
I’ll definitely be coming back!
Axane was so gentle, professional, and made me feel completely comfortable. My lashes turned out stunning and exactly how I wanted them. You can tell she really cares about her clients and takes pride in her work. Highly recommend!!!!
I’ll definitely be coming back!
Response from the owner:Hi Christina, thank you so much for this lovely review! We're so thrilled to hear you had such an amazing experience from start to finish.
Axane is just wonderful, isn't she? We'll be sure to pass on your kind words about her gentle and professional work. It's fantastic that she made you feel so comfortable and created that stunning look exactly how you wanted.
We look forward to seeing you again soon! 🥰
What a delicious experience!
First-time visitor, and the team ensured it was truly a 5-star experience. Juliette did my infill, and I’m absolutely delighted with the results. Her skilled yet gentle manner made the whole appointment wonderfully relaxing.
For anyone who loves a luxurious experience while having their lashes done, I highly recommend this team.
First-time visitor, and the team ensured it was truly a 5-star experience. Juliette did my infill, and I’m absolutely delighted with the results. Her skilled yet gentle manner made the whole appointment wonderfully relaxing.
For anyone who loves a luxurious experience while having their lashes done, I highly recommend this team.
Response from the owner:Hi Jonine, thank you for such a wonderful review! We love that you called it a "delicious experience" - that's perfect.
We're so thrilled your first visit was a 5-star one. We'll be sure to let Juliette know you were delighted with her skilled and gentle manner. We're so glad you found it wonderfully relaxing! 🙏
Amazing service, my lashes are perfect. Absolutely stunning salon and 5 star service. Go pamper yourself i loved it!
Response from the owner:Thank you so much! We're absolutely thrilled to hear you had such an amazing time and that your lashes turned out perfect.
We really wanted to create a stunning space where everyone feels that 5-star pampering experience. So glad you loved it, and we hope to see you again soon! ✨
I always look forward to my appointments with Yumi San. From the moment I arrive, she makes me feel special and completely at ease in such a calm, serene environment. Yumi is truly an artist at what she does, her attention to detail and skill are unmatched. I always leave with the most beautiful lashes, and it’s clear she genuinely cares about her clients and their experience. I can’t recommend her enough if you’re looking for someone who combines talent with care. Thank you again, Yumi, for always making my visits so wonderful.
Response from the owner:Wow, thank you for sharing such an incredibly kind and thoughtful review. We'll be so happy to pass your lovely words on to Yumi!
She truly is an artist, and we're so glad you feel her genuine care and amazing skill in every single visit. It's wonderful to hear you feel so special and at ease in our calm space. Thank you again! 🥰
I had my first set of lashes done by Tiffany.
She made me feel so comfortable and welcome.
I absolutely love the end result and I can’t wait to to go back to such a lovely salon with the most welcoming staff. 🌺🌸
She made me feel so comfortable and welcome.
I absolutely love the end result and I can’t wait to to go back to such a lovely salon with the most welcoming staff. 🌺🌸
Response from the owner:Hi Leilani, thank you so much for this wonderful review! We're so happy you chose us for your first set of lashes. Isn't Tiffany amazing? We're so glad she made you feel so comfortable and that you love the final look. We can't wait to welcome you back again! 🥰
Thank you Tiffany! I loved my lashes and you were super sweet xoxo
Response from the owner:Hi Daniela, thank you! That's so lovely to read. We'll be sure to pass this on to Tiffany, she really is so sweet! We're thrilled you loved how your lashes turned out. 🥰
Axanne is a master artist at lash lifts and eyebrow waxing. I’m transformed every time 🩷
Response from the owner:Thank you so much for your time to leave this 5 star review Mischa! We are so glad you enjoyed your experience with Juana and we look forward to seeing you again soon! The Lash Spa team x
Very professional and my lashes look amazing xx
Response from the owner:Hi Julie, thank you for the lovely review! We're so glad you found the experience professional and, most importantly, that you think your lashes look amazing! That's just wonderful to hear. See you next time! xx
So happy with my lashes (dreamy volume) and brow lamination with Nya, left feeling my best self 😊 Always such a lovely welcome by Carly on reception too 🫶🏻 thanks ladies x
Response from the owner:Wow, thank you for such a lovely review Sophie! We're so happy you love your lashes and brows. Leaving feeling like your "best self" is the absolute best! We'll be sure to let Carly know you appreciate her lovely welcome too. Thanks so much! 🥰
It was my first time visiting The Lash Spa and it was an incredible experience. Tiffany was very experienced and my lashes and eyebrows look great. The space was so beautiful and the staff are very attentive. This will be my new beauty spot, highly recommend!
Response from the owner:Thank you for sharing your wonderful experience at The Lash Spa! We're thrilled to hear that Tiffany exceeded your expectations and that you loved the ambiance and attentive service. We appreciate your recommendation and can't wait to welcome you back for your next visit!
⭐️⭐️⭐️⭐️⭐️
The whole team at the salon is absolutely amazing, everyone is so welcoming, friendly, and professional every time I visit. You can tell they all take pride in their work and genuinely care about their clients.
But my experience with Sian has been the absolute best! She’s incredibly talented, gentle, and so precise with her lash work. My lashes always come out flawless, full, soft, and perfectly styled just how I like. She takes the time to make sure every detail is perfect, and I always leave feeling so confident and beautiful.
I honestly couldn’t recommend Sian enough! She’s a total gem and makes every appointment such a great experience! 💖
The whole team at the salon is absolutely amazing, everyone is so welcoming, friendly, and professional every time I visit. You can tell they all take pride in their work and genuinely care about their clients.
But my experience with Sian has been the absolute best! She’s incredibly talented, gentle, and so precise with her lash work. My lashes always come out flawless, full, soft, and perfectly styled just how I like. She takes the time to make sure every detail is perfect, and I always leave feeling so confident and beautiful.
I honestly couldn’t recommend Sian enough! She’s a total gem and makes every appointment such a great experience! 💖
Response from the owner:Thank you for your wonderful feedback! We are thrilled to hear that you have such a positive experience with our team and especially with Sian. Your kind words about her talent and dedication mean a lot to us. We look forward to your next visit and appreciate your recommendation!
Once again I had a lovely experience at the Lash Spa thanks to Cheyanne. It’s more than a treatment she really does go above and beyond to make you feel amazing for when you walk out . I look forward to my next visit in the pink wonderland of bliss.
Response from the owner:Thank you for your wonderful feedback, Emily! We're thrilled to hear that you had such a lovely experience with Cheyanne at Lash Spa. It's our priority to create a relaxing and uplifting environment for our clients. We look forward to welcoming you back to your pink wonderland of bliss soon!
I couldn’t be happier with my brows and lashes! Chani is incredibly talented and really took the time to make sure everything looked perfect.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you loved your brows and lashes. Chani truly brings her talent and dedication to every service, and it’s great to know that she made your experience exceptional. Looking forward to seeing you again soon!
Professional,super relaxing and an amazing job!!!
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear that you had a relaxing experience and that you were happy with our services. Your satisfaction is our top priority, and we hope to see you again soon!
Love visiting the Lash Spa, always such a lovely experience. Cheyenne does a beautiful job with eyebrow sculpting, highly recommend!
Response from the owner:Thank you for your kind words, Laura! We're thrilled to hear that you always enjoy your visits to the Lash Spa and that Cheyenne's eyebrow sculpting has impressed you. We appreciate your recommendation and look forward to seeing you again soon!
Response from the owner:Thank you for your fantastic review, Toni! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!
I always have such a wonderful relaxing experience... my eyelashes have never been better
Response from the owner:Thank you for the 5 stars Ingrid! ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! We look forward to seeing you again soon - The Lash Spa 💮
Exceeded all expectations from customer service to lashes ! This place brings the wow factor and VIP experience to all clients - definitely re booked !
Thank you 🙏
Thank you 🙏
Response from the owner:Thank you Teresa! We appreciate the amazing feedback & look forward to welcoming you at many more visits!
Love,
The Lash Spa Team x
Response from the owner:Thank you for the fantastic review! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.
Thank you so much Axane,for doing such an amazing job on my eyelashes! I absolutely love them—they’re perfect. Your attention to detail and skill are incredible. Can’t wait to come back!”
Great conversation too!!
Highly recommended!☺️
Great conversation too!!
Highly recommended!☺️
Response from the owner:Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
I had such a great experience with Mayumi. She was fast, friendly, and professional, and made the whole appointment really relaxing. I’ve been getting my lashes done for years, and this is the most pampered I’ve ever felt. Highly recommend her and the Lash Spa
Response from the owner:Thank you for your wonderful review, Fiona! We’re thrilled to hear that you had such a relaxing experience with Mayumi and appreciate your high recommendation. Your satisfaction is our top priority, and we look forward to welcoming you back for your next appointment.
Highly recommended!!! Friendliest team and the work is superb!! Thank you ladies 🙂 And thank you Keah for perfection every single time!!
Response from the owner:Thank you for the 5 stars Lisa ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! looking forward to seeing you again soon - The Lash Spa 💮
Amazing salon experience, perfect lashes, love the complimentary hand massage and lychee mocktail and goodies, highly recommend the Lash Spa 🙌
Response from the owner:Thank you for your wonderful feedback, Mandi! We're thrilled to hear you enjoyed your experience at the Lash Spa, especially the lashes and our complimentary treats. Your recommendation means a lot to us, and we look forward to welcoming you back for another pampering session soon!
My first time at the lash spa, I had such a wonderful experience. So many thoughtful details, from the iPad checkin where you can customise your experience, particularly the silent or social appointment, down to the goodies you get on arrival and during your experience. The staff were lovely, and Kasea did an amazing job on my lash lift. I’ll definitely be back.
Response from the owner:Thank you for your wonderful review, Rachel! We are thrilled to hear that you had such a positive first experience at our lash spa. It's great to know you appreciated the thoughtful details and that Kasea took such good care of you. We look forward to welcoming you back for your next visit!
Thank you so much Keah, for an excellent, professional lash experience every time.
Response from the owner:We’re so happy to hear you love Carly’s work Donna! She’s incredibly talented and we’re lucky to have her on our team. Thank you for your kind words! We can’t wait to see you again soon. ✨❤️
The lash spa is the best around and Cheyanne was so lovely! Thank you so much!
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our lash spa and that Cheyanne made an impression on you. We appreciate your support and look forward to seeing you again soon!
The best lash place you can go to. They are incredible and it’s just so relaxing.
Response from the owner:Thank you for your wonderful feedback, Rhiannon! We're delighted to hear that you found your experience with us relaxing and enjoyable. We strive to provide the best service possible, and we're thrilled that you think we're the best lash place around. Looking forward to seeing you again soon!
The best lash extension place I’ve been to, great results as well
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our lash extensions and that you're happy with the results. We look forward to welcoming you back for your next appointment!
Response from the owner:Thank you for your fantastic review, Ebony! We're thrilled to hear you had a great experience. Your support means a lot to us. We look forward to serving you again soon!
It was an amazing session with Kasey. I felt truly heard. But more than that, it was just so nice to visit a place where you’re greeted with a smile and a genuine sense of belonging. From first message from Jemma regarding appointment confirmation to foot spa and beautifully organized check in.
Response from the owner:Thank you for your wonderful feedback, Begimai! We're thrilled to hear that you had such a positive experience with Kasey and felt welcomed from the moment you arrived. Our team strives to create a warm atmosphere for everyone, and we're glad that resonated with you. We look forward to seeing you again soon!
Great lash spa visited today very professional and great service.
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
