Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
i absolutely love my eyelashes and browskeah was amazing so professional and attention to detail . I was so relaxed the whole time and it went so fastit truly was the most comfortable experienceI’m so glad i have found keah i wouldn’t want anyone else to do my lashesThankyou so much ♥️
Response from the owner: Wow, we’re absolutely thrilled to hear such amazing feedback Michelle! Keah is incredible and we’re so happy you loved your experience. It’s wonderful to know you felt so relaxed and comfortable. We can’t wait to see you again! ❤️
I would give more stars if I could. Peaceful environment, excellent customer service, stunning service. Nikita and Josefa are great. Totally recommend.
Such a tranquil and nurturing experience from the moment i walked in. Axane offered suggestions on what would suit me and I even fell asleep during the procedure.Highly recommend
Jemna was Amazing, felt relaxed and love my lashes
Sian did an amazing job! I left very satisfied with my lashes and feeling super relaxed. I will most definitely be coming back because of the service and results. Thank you team!!
Been having my lashes done by Sian for a while now and always does a fantastic job 🤩 so relaxing and gentle too!! Love love love The Lash Spa 🩷🌸🩷
Response from the owner: Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Thank you for trusting us with your lashes and for your support. We look forward to seeing you at your next visit. Love, The Lash Spa Team 🌸
Yuzuka did a great job on my lash lift and brow sculpt! The whole experience was super relaxing, I had to keep reminding myself to stay awake. Would 100% recommend!
Response from the owner: Wow Charlee, we're so thrilled to read this review on Yuzuka's work. She's so talented isn't she 🙂 please note that the team read these reviews and check them daily so thank you so much for mentioning her name and giving her a shout out. It's so kind of you and very appreciated. We look forward to seeing you again soon! The Lash Spa Team x
Really happy with my full set of hybrid lashes with Kasea. I have been wearing full volume lashes for a while but wanted a more natural look this time & these are perfect!
Response from the owner: Hi Nicole, thanks so much for leaving this review for our gorgeous artist Kasea. The team check these reviews frequently and it makes them so happy to see a client giving them a shout out. We're so grateful to you for trusting us with your lashes and appreciate you coming in. Looking forward to seeing you again! The Lash Spa Team x
I had such a nice experience at the lash spa, starting off with a relaxing foot soak and the most beautiful mocktail! The space is so gorgeous and very welcoming, I felt comfortable the whole time. Kasea did my eyebrows and a lash lift and tint for me, and I am so so happy with the results! My brows are the best they’ve been in years, and my eyelashes have turned out perfectly, I am so happy I can now skip the mascara! A really lovely experience and Kasea is very talented!
Response from the owner: Hi Ellie, sounds like you loved the New Client Offer and the services by the talented Kasea. A huge thank you for taking the time to spread the world about us with this 5 star review. We appreciate it a lot 🙂 Kasea will see this review & be delighted as the team check them often. It's very much appreciated and we look forward to seeing you again for your next visit. With Love, The Lash Spa Team x
I love the whole experience at the lash spa, from check in to the hot towel and cold jade roller before your lash treatment begins. Yumi is incredible and makes my lashes look amazing and feel good too.
Response from the owner: Thanks so much for your kind words Mel! We really appreciate you taking the time to write this and Yumi will be delighted to read the kind things you've written. We appreciate it a lot and look forward to seeing you at your next visit. Merry Christmas! The Lash Spa Team x
Nikita did an amazing job on my lashes and brows. I am ecstatic. She really listened to what I was wanting, and knew exactly what I meant. She was so caring and really looked after me.
Lilli is amazing job. She made my first time eye lashes look so beautiful😊 next time Pls ask for lili when you book eye lashes and also all the customers are very friendly 🥰
Mayumi is the best eyelash tech I have ever been to! She is so gentle, fast and attentive, always addressing my infill concerns to the best of her ability prior to application. I recommend the lash spa to everyone I know now!
Keah did a fantastic job on my lashes, I love how she explained to me what she was doing and how efficient and quickly she worked. I'm very happy with my lashes best lash tech I've been too, looking forward to seeing her again thank you so much Keah!-Lots of love Rebekah
I usually see Jemma ( The lash tech queen ) I had to re book today with Kasea and she did an amazing job. She will be my back up lash lady in the future.
Response from the owner: Thank you for leaving this review for us Alexis! We look forward to seeing you every few weeks for your max volume lashes. They suit you so much! We are very appreciative of your constant support and loyalty and look forward to seeing you in the New Year. Thanks again! Melissa - The Lash Spa 🌸
Juana slayed my lashes! She took into consideration my needs and wants and I left with a jaw dropping set!
Yumi is so caring and great at head job I’llBe back for sure xx
The lash spaBrown lamination and contour
Sian is amazing, she is an excellent lash artist and my brows and lashes always look fantastic. She goes out of her way to make sure I am comfortable and relaxed. I love coming in for my appointments!
First time client! Had an amazing experience at the lash spa, from the great customer service, mocktail, foot spa and hand massage that were added extras made me feel very relaxed!I had my treatments done by Yuzuka and she did an amazing job with my hybrid lashes and brow wax + tint ! Will definitely be back
Amazing sets always, lovely light & fluffy, both lash technician’s Yuzuka & Juana have beautiful attention to detail xx
I have been going to the Lash Spa for over 5 years now and love every appointment. Mayimi made my last experience so relaxing and my lashes are absolutely gorgeous.She was very gentle and professional and did an amazing job!Thank you Mayumi! 🙂
Response from the owner: Thank you for taking the time to write this lovely 5 star review Katie! We appreciate your kind words and we are so glad you enjoyed your experience with Mayumi! Looking forward to seeing you again soon. Love The Lash Spa Team xx 🌸⭐🌸⭐
This was by far the best place I’ve ever been for any beauty service. The owner has done an amazing job, everything was above and beyond. Nikita and the reception girl were so lovely and my lashes turned out amazing. Every other place I’ve been always overprocesses them but these were perfect. 10/10 experience and wouldn’t go anywhere else.
Yuzuka is an amazing artist. She made my eye lashes look so beautiful. Pls ask for Yuzuka when you book eye lash extensions.
I love my lashes so much!! Juana was super wonderful and super accommodating 💕💕
Started off with a lovely glass of bubbles and a very soothing foot spa. Yuzuka made me feel very welcome. She knew exactly what I wanted. I am so very happy with my new lashes. They are perfect. Thank you
The Lash Spa is probably the best place I’ve visited for a beauty treatment. Upon walking in, we were greeted with a complimentary foot soak and mocktails, and everyone was so lovely.My lash technician, Juana, was so amazing and light-handed, and she made sure we were both on the same page with everything before starting the treatment and was so accomodating at the end.I have never felt more beautiful after leaving and I’ll definitely be back!
Response from the owner: Thank you for the 5 stars Jenny ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service with beautiful Sian and we really appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
Kasea was so lovely and made the environment really comfortable. I am so excited about how the service turned out!
Juana has done my lashes twice now and both times I’ve been extremely happy. She listens to what you want and the results are 100% on target 🤩
Lilli was amazing! I got eye lash lift and brow lamination and they look amazing 🙂 can’t wait to go back
Josefa was amazing! She listened to what I didn’t like about previous sets and gave me the most beautiful lashes ever while also making the experience so relaxing and comfortable. All the girls were amazing for the entire appointment and I can’t wait to come back!!
An amazingly indulgent experienceWouldn’t go anywhere else!!
Response from the owner: Hi Jody, it was a pleasure to meet you and to give you confidence with your new lashes. Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Looking forward to seeing you at your next visit. Love, Mel & The Lash Spa Team 🌸
I always love my time with Keah at The Lash Spa! Attention to detail is brilliant. Perfect Lashes - a serene experience !
Response from the owner: Thank you for your ⭐⭐⭐⭐⭐ stars, Kat! 🥰 It's so kind of you to take the time to give us positive feedback! ✨ We love making you smile and giving you beautiful brows and lashes. 💖 It makes our day to know you trust us with your lashes! 🤗 Thanks again and we can't wait to see you soon! 🌸 The Lash Spa
Always an excellent experience!! Lili & the ladies at Lash Spa, always go the extra mile to make you feel pampered! It's such a beautiful salon, with amazing staff & beautiful treats & 'extras' to make the whole visit a luxe experience! Thanks ladies!!
Response from the owner: Thank you Jennifer 🙂
Yuzuka was really kind and good at her job. She did exactly what I wanted and was really thorough. She was also really forthcoming and I felt very relaxed and comfortable when she did my lashes. They were the best anyone has every done on me so far! Would really recommend going to her at The Lash Spa!
I had an amazing experience with Nikita! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.
Axane was lovely, listened to my preferences and delivered. I’ve already made my next appointment with her.
Response from the owner: Thank you so much for your time to leave this 5 star review Bernadette! We are so glad you enjoyed your experience with Ally and we look forward to seeing you again soon! The Lash Spa team x
Thanks for the great eyebrows, Juana! Very happy with my brows 😊
I got eyelash extensions with Yuzuka, she was lovely and they looked great and very natural.
Josef did a great job on my lashes & brows!
Josefa is very polite and professional ⭐️
Response from the owner: Thank you for your review Nicole! It was lovely having you in salon. We hope you're enjoying your lashes - you looked beautiful! We look forward to pampering you at your next appointment.Love,The Lash Spa Team x
Nikita was so lovely and did a fantastic job creating the lashes of my dreams!! Stunning salon and great service, wow!
Loved my first lash experience. Felt like a Queen. Lilli did a great job explaining everything and even fixed my brows. Thank you Lilli
Lilli was so lovely and made the whole experience super comfortable 😊. She did such an amazing job on my brows—I’m so happy with how they turned out! ✨ Her attention to detail and friendly vibe made the appointment so enjoyable. I can’t wait to go back! ❤️
Response from the owner: Thank you so much for taking the time to writing this lovley review Esandi! we ar eso glad you enjoyed your experience with lilli and we cant wait to see you again soon! Love, The Lash Spa Team xx
Had a lash lift and tint done by Axane. Experience was lovely and results were amazing. Will definitely be back to have the service again.
Response from the owner: Thank you so much! We are so glad you enjoyed your experience with Axane and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
Lilli is amazing! I hadn’t had my brows done in over 12 months and she was fantastic! She did an exceptional job and gave me some great recommendations. Plus I loved all the extra perks added on to my service. I’ll be back ✨
Response from the owner: Thank you so much for taking the time to write this lovely 5 star review Kristy! We are so glad you enjoyed your experience with Lilli and we can't wait to see you again soon! Love, The Lash Spa Team xx ⭐🌸⭐🌸
I had an absolutely amazing experience at The Lash Spa with my lash tech, Sian. She did an incredible job on my lashes, and I must say, they are the best lashes I've ever had! Sian showed such care and consideration throughout the process, making me feel like a VIP. The attention to detail and the quality of the lashes were outstanding. I couldn't be happier with the result. Thank you, Sian, for giving me such a wonderful lash experience!
Response from the owner: Thank you Renee for this wonderful review! We are absolutely thrilled to hear that you had such a great experience with Sian. We are so happy to hear that you felt like a VIP - we want nothing less than the best for our beautiful clients! We apprecieate your kind words and can't wait to have you in the salon again soon. Lots of love, The Lash Spa x
Response from the owner: Thanks Maddi! ⭐🌸⭐🌸
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa takes a lot of pride in their work & it’s such a beautiful space. Highly recommend!
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
I had my lashes done here 3 weeks ago and just had my first refill today, and they are just as good as the first time if not better! Will definitely continue to come back as I love them! Thank you so much Melissa!! ☺️
