Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more
Reviews From Around The Web
With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).
Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.
Check out our reviews below, and we hope to see you in the salon soon 🙂
Juana provided me with an excellent service as she completed my lash extensions in a short time frame and shared valuable information about the business and lash extensions. Thank you Juana!
Keah was amazing! So friendly and talked me through everything she was doing! Would definitely book with her again! X
Response from the owner: Thank you for your kind words Minty, they will be passed onto our lovely Carly. It's so nice when clients share their positive experience for others to read and very appreciated!
Such a wonderful and EXTREMELY relaxing experience… None like I’ve ever had before or even expected while booking for a lash appointment. I really enjoyed the service. Yuzuka was very accommodating and made me feel very comfortable and very relaxed. I will definitely recommend to friends and family, and I will certainly be coming back in whenever I visit the Gold Coast again!! I am very pleased with how my lashes turned out 😊
Mayumi did an amazing job! I was so worried about getting my lashs done as I'm new to Australia, at home my lash lady and I designed my lashs as to what I liked. I explained to mayumi before I got them done what I kinda wanted and use to get, SHE NAILED IT! Thank you so much for my beautiful lashs and for taking the time to listen 🥰
I couldn't have asked for a better experience! My brows have never looked better and my lashes are exactly what I wanted. Kasea not only did a fabulous job but was soo friendly, and informative about after-care and future appointments. Thankyou so much, see you in 2 weeks.
In love with my lashesDefinitely found my for ever lash tech 💕
The Lash Spa has really thought about the customer experience. A lush experience from the moment you walk in, and you always leave feeling pampered! The lash technicians I’ve met so far have all been skilled and professional. Would recommend 🙂
Response from the owner: Thank you for this wonderful review Monica! We are so glad you left feeling pampered, that's what we aim to do! We really appreciate you taking the time to write this review and we hope to see you in the salon again soon! Love, The Lash Spa Team x
Juliet was just lovely and did an amazing job. Being a first timer, she made the whole experience very comfortable. So relaxing, I almost fell asleep. Wonderful from beginning to end. Thank you.
This is the most amazing and tastefully decorated place I have been on the GC! Everything is impeccable from the moment you get inside. And the service is exceptional ! I can’t believe I haven’t been before ! I highly recommend this place and services! Beautiful lashes and I’m so excited to go again! Thank you so much !!!!!!
Response from the owner: Thank you Claudia! 💖
Been having my lashes done by Sian for a while now and always does a fantastic job 🤩 so relaxing and gentle too!! Love love love The Lash Spa 🩷🌸🩷
Response from the owner: Thank you so so much for your 5 stars ⭐⭐⭐⭐⭐ It was incredibly thoughtful of you to take the time to write it and means the world to our small business. Thank you for trusting us with your lashes and for your support. We look forward to seeing you at your next visit. Love, The Lash Spa Team 🌸
Axane is skilled and lovely. Thank you for my beautiful lashes
Response from the owner: Thank you so much for your time to leave this 5 star review Rachael! We look forward to seeing you again soon.The Lash Spa team x
Thanks so much for the most relaxing service
Response from the owner: Thank you so much Julie!! ⭐⭐⭐⭐⭐
I usually see Jemma ( The lash tech queen ) I had to re book today with Kasea and she did an amazing job. She will be my back up lash lady in the future.
Response from the owner: Thank you for leaving this review for us Alexis! We look forward to seeing you every few weeks for your max volume lashes. They suit you so much! We are very appreciative of your constant support and loyalty and look forward to seeing you in the New Year. Thanks again! Melissa - The Lash Spa 🌸
the entire experience at lash spa is brilliant.. Mayumi was professional and thorough.. so relaxing
Response from the owner: Thank you for the 5 stars Ingrid! ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! We look forward to seeing you again soon - The Lash Spa 💮
This is beautiful salon with a calming atmosphere. Lovely and friendly staff. I was treated like a princess. It’s like stepping into a different world for an hour and a half. Excellent attention to detail. Quality lashes applied by well trained and experienced technicians.The whole experience was a real treat. I would not only share and recommend to my Friends but will also be going back.What a gorgeous salon.
Response from the owner: Thank you so much for taking the time to write this lovely review! We are so glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Highly recommend The Lash Spa Sian is my lash therapist and she’s amazing. It’s such a relaxing experience each visit . Thanks ☺️
Response from the owner: Thank you for the 5 stars Jenny ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service with Sian and we appreciate the 5 star review! looking forward to seeing you again soon - The Lash Spa 💮
Best set of lashes I’ve ever had . Juana has a very kind gentle way about her, is very knowledgeable and she knew exactly what look I wanted. Si happy with the end result. Thank you Juana
Response from the owner: Thank you for the 5 stars Kym ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
Kasea was amazing. She has the lightest touch you barely know she is working. I was so impressed. Thank you so much my lashes look amazing.
Response from the owner: Thank you so much Rebecca! We are so glad that you enjoyed your experience with Kasea and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Thank you so much, Juana, and the entire team at The Lash Spa! I’m in love with my dreamy set! Your skill, attention to detail and care make every visit a wonderful experience. I appreciate all that you do and can’t wait to come back! 💕
Response from the owner: Thank you so much Emily! We are so glad that you enjoyed your experience with Juana and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Always an excellent experience!! Lili & the ladies at Lash Spa, always go the extra mile to make you feel pampered! It's such a beautiful salon, with amazing staff & beautiful treats & 'extras' to make the whole visit a luxe experience! Thanks ladies!!
Response from the owner: Thank you Jennifer 🙂
Mayumi did an amazing job.. very professional and my lashes look so beautiful.. thank you
Response from the owner: Thank you so much Mandy! We are so glad that you enjoyed your experience with Mayumi and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Great lash spa visited today very professional and great service.
Lilli is amazing as usual. A professional and gentle artist. My lashes and brows look great.
Response from the owner: Thank you Sarah! Looking forward to seeing you again soon! Love, The Lash Spa Team ⭐🌸⭐🌸
Such lovely people do such an excellent job Juana is the best
Response from the owner: Thank you Carly! ⭐⭐⭐⭐⭐
Axane does the most amazing job! I’m so glad that I followed her advice on the colour and length, et cetera… our appointments flyby and my lashes are amazing
Response from the owner: Thank you so much! We are so glad that you enjoyed your experience with Axane and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
What a magical salon. I’ve never experienced such a beautiful experience while receiving lash extensions! Juana did an incredible job. From the complimentary eye mask, lychee mocktail, hand massage, foot spa to the heated beds, this place goes above and beyond!
Response from the owner: Thank you so much Nikita! We are so glad that you enjoyed your experience with Juana and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Kasea was absolutely delightful, very gentle and did a great job, I’m super happy with the results and will be back to see her again.
Response from the owner: Thank you so much Kerryn! We are so glad that you enjoyed your experience with Kasea and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Sian was lovely and did a wonderful job, much appreciated X
Response from the owner: Thank you so much Kim! See you again soon xx 🌸⭐🌸⭐
Very professional and knowledgeable staff.
Response from the owner: Thank you Lisa! ⭐🌸⭐🌸
Super friendly and made me feel very comfortable. Was a very relaxing appointment and i absolutely love my lashes. Thank you Yuzuka ☺️
Response from the owner: Thank you so much Jodie! We are so glad that you enjoyed your experience with Yuzuka and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
My first time going to the Lash Spa and it was amazing! Everyone was so warm and welcoming. I had my 5 year old daughter with me for her mini me pamper session and she absolutely loved it.I was booked in with Sian for my lash lift and brow shaping. Sian was super nice and did an amazing job I am so happing with the results.Would definitely recommend coming to The Lash Spa
Response from the owner: Thank you so much Nyree! We are so glad that you enjoyed your experience with Sian and we cannot wait to see you and your lovely daughter again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Running late due to a traffic accident and Sian still fitted me in and did an excellent job! Thank you!
Response from the owner: Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
Thoroughly enjoyable experience and excellent work! Thank you!
Response from the owner: Thank you so much! We are so glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
This was my second time with Josefa and I have to say she does an amazing job! My lashes have never lasted so well. And she is amazing with brows too. Highly recommend:)
Response from the owner: Thank you so much Sonja! We are so glad that you enjoyed your experience with Josefa and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Mayumi is amazing 🤩 I would give her 11/10 every time .
Response from the owner: Thank you Kylie! looking forward to seeing you again soon as always. Love, The Lash Spa Team x
This is the second time I’ve had my lashes done here and it’s beautiful.Staff are all lovely. Salon smells amazing and always looks immaculate.Kasea was my lash technician and she does a fantastic job!
Response from the owner: Thank you so much Kaylla! We are so glad that you enjoyed your experience with Kasea and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
If you are nervous about getting brow lamination for the first time, I highly recommend Lilli. Lilli gave me a perfect shape and tint to my brows, I could never achieve at home.
Response from the owner: Thank you so much! We are so glad that you enjoyed your experience with Lilli and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
The Lash Spa goes above and beyond. Absolutely 5 stars. My favourite on the GoldCoast.
Response from the owner: Thank you so much Jacqueline! We are so glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Juana was just lovely! She was so sweet and pleasant to chat to and so gentle… I absolute loved her work and will definitely be requesting her again next time! 💕
Response from the owner: Thank you so much Kasey! We are so glad that you enjoyed your experience with Juana and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Response from the owner: Thanks Kiara! ⭐⭐⭐⭐⭐
Mayumi is an absolute angel. Always makes me feel comfortable, my lashes look beautiful and she's so professional. I love getting my lashes done here! 🥰
I have been going to the Lash Spa for over 5 years now and love every appointment. Mayimi made my last experience so relaxing and my lashes are absolutely gorgeous.She was very gentle and professional and did an amazing job!Thank you Mayumi! 🙂
Response from the owner: Thank you for taking the time to write this lovely 5 star review Katie! We appreciate your kind words and we are so glad you enjoyed your experience with Mayumi! Looking forward to seeing you again soon. Love The Lash Spa Team xx 🌸⭐🌸⭐
This was the most amazing experience! Jemma offered a beautiful and personalised service. My lashes look amazing. The most luxe lash experience I have ever had over 10 years!
Response from the owner: Thank you so much Kirsten! We are so glad that you enjoyed your experience with Jemma and we cannot wait to see you again soon! Love, The Lash Spa Team 🌸⭐🌸⭐
Thank you, Yuri for your wonderful service and lovely demeanour. You always make my day better coming in to see you.
Response from the owner: Thank you for your lovely review Bec! We're so glad you had such a wonderful experience with Yumi. We look forward to seeing you again soon! Love, The Lash Spa Team x
Yumi is fantastic at what she does. I always leave the salon feeling amazing and loving my lashes. Beautiful salon and lovely staff. My favourite place to go too!
Response from the owner: Thank you so much for taking the time write this lovely review Chloe! We are so very glad that you enjoyed your experience and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
I had an amazing time having my lashes infilled with Mayumi yesterday, the atmosphere in the spa was relaxing and so professional. My lashes look great and Mayumi was so lovely to talk toHighly recommend the lash spa!
Response from the owner: Thank you so much for taking the time write this lovely review Hannah! We are so very glad that you enjoyed your experience with Mayumi and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Juana provided such a wonderful and relaxing experience during my appointment. Her kind and friendly personality made me feel so comfortable throughout the process. The attention to detail and care she showed were exceptional, and I left feeling confident and refreshed. I highly recommend Juana for her professionalism and warm demeanor!
Response from the owner: Thank you so much for taking the time write this lovely review Vinu! We are so very glad that you enjoyed your experience with Juana and we cannot wait to see you again soon! Love, The Lash Spa Team xx 🌸⭐🌸⭐
The Lash Spa was an amazing and luxurious experience. Axane made me feel so comfortable and her work is outstanding.
Response from the owner: Thank you so much Tekeela! 🌸⭐🌸⭐
Response from the owner: Thank you Susan! 🌸⭐🌸⭐
amazing experience at lash sap today so relaxing and professional
Response from the owner: Thank you so much Jackie! 🌸⭐🌸⭐
My wife goes and says it's incredible. Great service, and your expectations are exceeded and very professional. She isn't intimidated, and staff are lovely.
Response from the owner: Thank you so much Leon! 🌸⭐🌸⭐
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
