Reviews From Around the Web

We're honoured when clients take the time to leave their valued feedback to share their experience with the others

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Reviews from our clients are an extremely important part of this business because it’s difficult to truly believe in a business when they say they’re great – but when a client makes the effort to go online and tell others that you’re great, well that just means a lot more

Lash Spa Reviews Gold Coast

Reviews From Around The Web

With over 1000 reviews on The Lash Spa Google business page, plus another 80+ on Facebook and growing every week, we’re now by far the most highly reviewed salon not just on the Gold Coast, but all of Australia (we’re both honoured and humbled by this achievement!).

Our reviews on both Google and Facebook are embedded below, however there are many more places to read about The Lash Spa around the web, such as The Urbanlist where we were featured for best brows on the Coast, 90.9 Sea FM where we were featured as one of the best beauty salons, and QT Hotels who also featured us as a top Gold Coast beauty salon.

Check out our reviews below, and we hope to see you in the salon soon 🙂

The Lash Spa Eyelash Extensions
Excellent
4.9
Based on 1262 reviews
review us on
Lilli really impressed me this afternoon with her wonderful skills, making me feel and look amazing. She is a very talented and professional young lady and I look forward to our next appointment . She is a great asset to The Lash Spa … Kat
Juana was my eye lash tech and she was amazing. Although I only got my eyelashes done l left the Salon feeling a million bucks. Keep that up ladies and you have me for life 👍💖
One of my favourite places for R&R on the GC! And I came out with fresh new lashes every time! Thanks Sian and The Lash Spa for such a divine experience every visit!
Ally was lovely, listened to my preferences and delivered. I’ve already made my next appointment with her.
Response from the owner: Thank you so much for your time to leave this 5 star review Bernadette! We are so glad you enjoyed your experience with Ally and we look forward to seeing you again soon! The Lash Spa team x
From the moment l walked in the door l noticed The Lash Spa was tastefully decorated and pleasant fragrances were in the air.Staff were hospitable and engaging.I was guided to a cozy private area in the foyer which was individually partitioned by curtains.There l sat to enjoy my complimentary foot soak while l sipped on my champagne which was among the many choices of welcoming beverages to choose from. The table next to me had a personalised welcoming flyer(nice touch)., a little book on self care for mind/body & soul and a fragrant body cream for my use.It was a low lit private area and l melted into the privacy of it all, was given a little gift pack as well.My feet were dried off with what smelt like a warm lavender wash cloth.I was introduced to Keah who guided me to my private room and yet again offered another complimentary beverage, a herbal tea infused in fruity flavours.The room was serene and also tastefully decorated.After watching a brief introductory video on the spa l climbed into my cushy bed and Keah and l discussed my preferences for the type of lashes l wanted.Well spoken young woman and very welcoming.She applied a complimentary collagen eye and lip treatment while my lashes were being done, at this point l worried how much this was all going to cost.To my surprise it was much cheaper than l imagined…..Who does ALL of this and for a full set??? Wow!!Keah was super gentle removing old lashes and l barely knew she was applying the new ones.She gently guided me with each step while my eyes were closed on which direction to move my head or if the fan was to be turned on.So professional, l never knew ppl & places like this existed.Once done l was handed a mirror to see the result, l was back!!My lashes looked fabulous and l so missed them after 6 weeks of not having them done as I’m from Melbourne.We discussed further treatments and I’m planning on returning to explore more self care at The Lash Spa because it was hands down one of the most unique experiences in a lash salon or any salon to be precise!!Highly recommend it to everyone100% satisfaction guaranteed 👏
A beautiful, cosy and relaxing experience. Love the attention to detail.
Jemma was lovely and did an amazing job with my lashes, I went in unsure whether I wanted light/hybrid or dreamy lashes, she was great at showing me the difference and made me confident in wanting the dreamy set. She was so gentle that I fell asleep… definitely some much needed rest. The results were even better than imagined, highly recommend going for the dreamy set and having Jemma as your artist!
EXCEPTIONAL ⭐️
Such a beautiful experience! Right from when I walked in the door! I had the lashes plus the extra pamper pack! Ibooked back in for the same thing!
Response from the owner: Thank you for the 5 stars Kathryn ⭐⭐⭐⭐⭐ we are so glad you enjoyed being pampered! we really appreciate the 5 star review! We look forward to seeing you again soon - The Lash Spa 💮
Sian is amazing, she is an excellent lash artist and my brows and lashes always look fantastic. She goes out of her way to make sure I am comfortable and relaxed. I love coming in for my appointments!
I always have a wonderful experience when visiting the Lash Spa! Axane is my lash artist and she really goes above and beyond to ensure I’m comfortable and relaxed during the entire experience and my lashes always look incredible. 💕💁🏼‍♀️
Excellent salon and staff!You get spoiled at Lash Spa and Axane did the best job with my new lashes!
I recently had my brows laminated at The Lash Spa with Lilli, and I am beyond thrilled with the results! Lilli was incredibly professional, attentive, and made the whole experience so comfortable. The final look is absolutely stunning. They even offered me a drink, which added such a nice touch to the visit. Honestly, it’s a ten out of ten! I went from barely having brows to beautifully full and defined ones – I couldn’t be happier. Lilli is amazing, and I highly recommend her and The Lash Spa!
Response from the owner: Thank you for taking the time to write this lovely review Hilde! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with the beautiful Lilli and we hope to see you soon on your next visit to Australia! Love, The Lash Spa Team xx 🌸🌸🌸
I have to say that as an ex owner of a day spa the owner should be extremely proud of their staff. From the moment I walked in, until the moment I walked out, all staff were lovely, professional and clearly put all attention to detail they have learnt to work. Juana was fantastic, personable and paid attention to every detail to the very last second. I will see you all again in 2 weeks! Thanks for a beautiful experience ladies and especially Juana 🥰
Response from the owner: Thank you for taking the time to write this lovely review Lynell! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Juana and we really appreciate your kind words, coming from a fellow member of the industry, it means a lot! We can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Yuumi doess the best work ever! Always sooo happy.
Response from the owner: We always love seeing you in salon Rachel, thankyou so much for this review about Yumi. She is amazing! We look forward to seeing you soon!!The lash spa team
Another treat for me today. Such a relaxing and worthwhile service. Lilli was amazing as always
Response from the owner: Thank you Sarah! Looking forward to seeing you again soon! Love, The Lash Spa Team ⭐🌸⭐🌸
Best service and always lovely lashes
What an awesome experience at The Lash Spa! As you step inside you are swept away to an hour or so of pampering. Lili was extremely professional and her advice was spot on. I left with fabulous, natural lashes and I’m going back for more. Thanks Lili!
The best ‘natural’ lash extensions I’ve ever had. I specifically needed really natural Lashes, to the point of In natural daylight people not being able to tell I’ve had fake lashes put on and Yumi absolutely met the brief!
Response from the owner: Thanks Liz 🌸🙏 we love seeing you with your beautiful lashes on TV 😍 Thank you for the support
Mayumi was an absolute delight!! Never been so relaxed in my life. The team truly go above and beyond. Wouldn't go anywhere else for lashes.
Fantastic service and handiwork by kasea
10/10 visit to The Lash Spa. Lashes by Yumi were incredible, overall experience was unlike any where else. I left feeling beyond spoilt & pampered by all the lovely ladies going above and beyond. I don’t live locally but will absolutely be back, along with friends
As always, I'm thrilled with my experience at The Lash Spa. Yumi is a true lash wizard, her expertise shines through in every appointment. She not only knows her craft inside out but also takes the time to understand exactly what I want, ensuring perfect results every time. The ambiance is serene, and the staff are incredibly friendly and professional. Highly recommend booking with Yumi for anyone looking for flawless lashes.
Response from the owner: Thank you for your 5 stars! ⭐⭐⭐⭐⭐ We appreciate your support and look forward to seeing you in a few weeks for your next visit. With gratitude, The Lash Spa 🌸
I have been going to the Lash Spa for over 5 years now and love every appointment. Mayimi made my last experience so relaxing and my lashes are absolutely gorgeous.She was very gentle and professional and did an amazing job!Thank you Mayumi! 🙂
One of the best experiences I’ve ever had. All staff were lovely but especially Sian. She was gorgeous and had such a calm voice. I was almost falling asleep, where she had gently been applying my lashes. Not to mention, she did a great job with the overall look, where I got exactly what I wanted. I’m so thankful ❤️
Response from the owner: Thank you for taking the time to write this lovely review Videl! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Sian and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Juana was amazingWe had a wonderful chat and felt so comfortable with her through getting my infillThere very full a fluffy now which I’m super happy about.She made me also feel very comfortable and I am heavy pregnantThanks
Response from the owner: Thank you for taking the time to write this lovely review jacinta! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience and felt comfortable with Juana and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Beautiful experience at lash spa. Lilli was very professional and helpful. The extra touches of foot spa and hand massage were perfect.
Response from the owner: Thank you Rebecca! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Lilli and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Had my lashes and brows done by the most lovely Juana today, always thrilled with the results. I visited once to get my lashes done for a special occasion intending to have them removed afterwards. Now I can’t stay away! Staff are amazingly attentive and the space is so relaxing, extra services such a treat, truly a wonderful experience. I cannot recommend highly enough.
Response from the owner: Thankyou so much Samantha for this beautiful review. We are so glad you enjoyed your time with us! We look forward to seeing you again soon and pampering you some more 🙂 The lash spa team
Best lashes I have ever had! I will be back 100%! The whole experience was wonderful from the moment you step into the salon to the final farewell <3
Response from the owner: Thank you Michelle! We cannot wait to see you again soon!! Love, The Lash Spa Team xx 🌸⭐🌸⭐
Kyna was very accomodating and kind from the beginning throughout to the end, I felt very comfortable during all services to sit back and relax. Definitely will be coming back!
Response from the owner: Thank you Jess! We are so glad you enjoyed your treatement with Kyna! Looking forward to seeing you again soon. Love, The Lash Spa Team xx ⭐⭐🌸🌸
Mayumi was excellent, proffessional, and had a very nice easy going way about her, nothing was to much trouble.I had a eyelash lift and tint which turned out amazing.I have come away floating on a cloud as I feel so relaxed.I felt very pampered.I would highly recommend Mayumi for your experience at Lash Spa, just amazing.
Response from the owner: Thank you for taking the time to write this lovely review Carol! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Mayumi and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
A beautiful relaxing experiene. Axane did a great job. She is lovely and professional.
Response from the owner: Thank you so much for your time to leave this 5 star review Rachael! We look forward to seeing you again soon.The Lash Spa team x
Juana is such a talented beauty tech! Extremely lovely and sweet, her positive attitude exudes a sense of familiarity and comfort. It was my first time doing anything beauty wise so I'm very confident in booking with her again! Muy been!!
Response from the owner: Thank you for taking the time to write this lovely review Mikayla! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Juana and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Beautiful service and people <3 I was served my Juana and she was very gentle talented and did a fantastic job! The place was beautiful and clean and everyone was super lovely.
Response from the owner: Thank you for taking the time to write this lovely review Natalie! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Juana and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Professional, lovely, makes me feel comfortable and welcome and her work is amazing! Highly recommend. 🤍🪽
Response from the owner: Thank you Kristy! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Keah is so caring. I always look forward to my appointments.
Response from the owner: Thank you for your gorgeous review Mel! We can't wait to welcome you again in future! Love,The Lash Spa Team x
As always I am extremely happy with my experience at Lash Spa.Lilli was fantastic, so gentle and such a relaxing appointment.Absolutely thrilled with my lashes - Thank you Lilli
Response from the owner: Thank you for the 5 stars Cindy ⭐⭐⭐⭐⭐ we are so glad you enjoyed your service and appreciate the 5 star review! Clients like you help our family business grow and we're very grateful you took the time to write this for us. It also supports our team when these reviews go up so thank you! We look forward to seeing you again soon - The Lash Spa 💮
Lilli is absolutely amazing. She takes the time to make sure my lashes and eyebrows are perfect and as an added bonus she is so lovely to speak with. Would highly recommend Lilli!
Response from the owner: Thank you for taking the time to write this lovely review Deanne! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with the beautiful Lilli and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Couldn’t recommend anymore!! Amazing service and the best value for money.
Response from the owner: Thank you Bec! We can't wait to see you again soon!! 🌸⭐🌸⭐
Kyna was wonderful
Response from the owner: Thank you so much Mikhala! We are so glad you enjoyed your treatement with Kyna. See you soon! 🌸⭐🌸⭐
As always, Keah did an incredible job of both my lashes and brows. The Lash Spa is my go to spot and they have quickly gained my full trust after a recent move from Sydney - the place is so relaxing and well thought out right down to every little detail, always look forward to my next visit and walk out feeling so pampered and relaxed.
Response from the owner: Thank you for taking the time to write this lovely review Airi! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with amazing Keah and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Mayumi is so lovely, always makes you feel comfortable and does the most amazing lashes always, definitely recommend lash spa, feels like a mini holiday every time you go, amazing team 🩷
Response from the owner: Thank you for taking the time to write this lovely review Emily! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Mayumi and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Have been going to The Lash Spa for years. Such an amazing atmosphere and staff are amazing.
Response from the owner: Thank you so much Michelle! ⭐🌸⭐🌸
Response from the owner: Thank you Cyril! xx
Mayumi at The Lash Spa did the most amazing job on my brows and lashes! She’s so gentle and precise! Thank you so much Mayumi and the friendly fabulous staff who make me feel like a Princess whenever I visit! It looks feels and smells so good in there! Thank you
Response from the owner: Thank you for taking the time to write this lovely review! ⭐⭐⭐⭐⭐We are so glad you enjoyed your experience with Mayumi and we can't wait to see you again soon! Love, The Lash Spa Team xx 🌸🌸🌸
Response from the owner: Thank you so much Katie! x
Absolutely AMAZING service! Thrilled with my lashes, they couldn’t be more perfect! I would highly recommend Juana, I will be a frequent client of hers for sure. Thank you so much!Robyn
Response from the owner: Thankyou so much for your kind words Robyn. We look forward to seeing you again soon for some more pampering.The lash spa x
First time getting lash extensions was pretty nervous but after reading the reviews it was an easy choice! It is a beautiful tranquil salon and the staff are so nice.Highly recommend these girls!
Amazing service!! They go above and beyond in making the whole experience like a mini spa treatment. All the little touches add up!! Highly recommend!
I'm reminded once again why I love getting my lashes done here, thank you Kiara! My lashes look perfect and a light touch makes all the difference to the experience!
Grace and Carly, also give the best reception 😊
Highly recommend The Lash Spa. I had infills done while on holidays on the GC and couldn't be happier. Renae took her time to make my lashes absolutely PERFECT! Thank you so much💗
The lash spa is by far the best lash place on the gold coast. It really hits every sense, the smell is so beautiful from the lovely candles, the music instantly relaxes you, the tea and chocolate make your taste buds dance and you leave looking fabulous. The lashes always look natural, the staff are so professional. I always feel like I am at a 5 star day spa and the best part it is you pay the same price as everywhere else but without all the extras! I won't be going anywhere else X
Fabulous results with excellent customer service, a winner combo 🌸
Absolutely love these ladies. Cannot recommend The Lash Spa more. These legends go above & beyond.
Every. Single. Appointment.
❤️🙏🏽
The Lash Spa takes a lot of pride in their work & it’s such a beautiful space. Highly recommend!
The Lash Spa was absolutely incredible and so professional!!! I felt spoilt just being in the room as its so beautiful and calming, you are treated like a princess and I left feeling so relaxed and loving my lashes! I would recommend Melissa and her team in a heart beat to anyone wanting lashes ❤
Thank you so much for squeezing me in last minute. Clean, friendly and professional service. If I lived locally I would definitely be back! Thank you so much, I’m so happy with my lashes. 💕
I had the most amazing experience this afternoon here .. so professional and was treated like a princess.
Thrilled that I’ve found this place! So easy to book Melissa gets back straight away since day one and my lashes are amazing! Very natural and feel like I don’t have extensions, Naho has such a talent and I’m constantly getting compliments about how good they look 🧚‍♂️💕✨
My first time having lashes and came to the Lash Spa after reading reviews on FB and Google. They weren’t wrong!! Amazing service by Naho, loving my lashes they look so natural, Thankyou ��
Absolutely stunning lashes. Cannot recommend highly enough
First time eyebrows and I love them 😍 the place is lovely and she really makes your eyebrows look fantastic
Just perfect, clean fresh and relaxing, my first time having my eye lashes done. Ice tea, cakes and chocolate while waiting it was just perfect thanks guys see you next time 💕💕💕
From the moment you walk in to Melissa's treatment room you feel at ease, everything is stunningly gorgeous, flowers on the walls, chocolates in jars, the treatment bed is by the warm and sunny window.
It's just such a treat.
This was my first time having my lashes done as a birthday treat to myself and I'm hooked.
Can't wait to come back again!
Thank you so much
Such a relaxing and professional atmosphere. Mel did such an amazing job on my lashes, She really took the time to find out what I wanted and gave me lots of great advice on how to keep my lashes looking great. Can’t recommend enough!
I had my lashes done just before Christmas and loved them. For a good 3 weeks + I had no need to do mascara or eye make up. My lashes were beautiful. Melissa’s spa space is stunning, relaxing and so peaceful. Thanks so much xx
I've seen Melissa 4 times, and have left 100% happy each time. The room is truly like a spa; you even get a chocolate and an iced tea on arrival. Melissa explains the process of removal and addition of lashes, her progress and gives advice on how to keep the lashes in good condition. And you get biscuits and a gift bag when you leave!
I was going to give up on lash extensions, and then I came across the reviews on The Lash Spa, and the magic you preform.
The reviews are right. Thank you Melissa, can not be happier with my lashes.
I had an early booking with Melissa and she’s so accommodating about it. Melissa is very professional about lashes and applied my set of full volume lash within an hour. The lashes feels so soft and light, unlike those heavy volume lashes that I had before. Also receive a bag full of complimentary gift as a take away. Thank you Melissa I’ll definitely come back again!
I had my lashes done here 3 weeks ago and just had my first refill today, and they are just as good as the first time if not better! Will definitely continue to come back as I love them! Thank you so much Melissa!! ☺️
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