Eyelash extension retention: what it means

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Lash retention means how long an extension stays attached to a natural lash. As your natural lashes shed, your set changes too. If one area looks sparse sooner than you expected, ask your lash artist to check it rather than trying to fix it yourself.

Lash artist brushing a client's lashes during a treatment at The Lash Spa.

Why your set can look less full

Natural lashes don't all shed at once. Rubbing your eyes or pulling at an extension can disturb the set. Products containing oil around the eyes, including oil-based moisturisers, can weaken the adhesive bond.

There's no single promise for how long every set will look full. The style you've chosen and how you care for it are worth discussing with your artist.

If you're choosing a first set, explore eyelash extensions at The Lash Spa. Your artist can help you choose a finish that suits your natural lashes.

Can you get your lashes wet straight away?

Yes. You don't need to keep your extensions dry after your appointment at The Lash Spa. We fan the lashes and apply Super Bonder before you leave. You can shower, wash your face, exercise, swim or use steam without a separate waiting period.

That doesn't make rubbing or pulling a good idea. Be gentle when washing your face and follow your artist's cleansing advice. Pat the area dry without tugging at the extensions. If you brush them, do it gently once they're dry.

When to ask for advice

If an extension twists, scratches or feels uncomfortable, don't pull it out yourself. Contact The Lash Spa so an artist can advise you about your set. For pain, worsening redness, swelling, discharge or a change in vision, seek advice from an appropriate health professional.

Choosing your next set

An artist-led consultation gives you a chance to talk through the finish you want before your lash appointment in a private suite. Find a Lash Spa appointment, or ask the team for guidance if you're unsure what to choose.

1 thought on “Eyelash extension retention: what it means”

  1. Hey you guys have helped me a lot I am doing a course and of course they include mapping, eye shapes and styles but they don’t mention with styles are the best for the eye shape and that’s when I found you guys. I’ve got a curious question if I get a client that I look at the eye shape and map out the best style, if they choose classic volumes so and so, do I map out their style and than apply the lashes how they want?

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